Hays Specialist Recruitment
Location
Bristol | United Kingdom
Job description
Your new company
Hays has partnered with a financial organisation in Central Bristol.
Your new role
The organisation are looking for a SIPP Manager on a temporary to permanent basis. Pay for the role is £30 p/h. Hours of work are Monday to Friday, 09:00-17:00, 35 hours a week. Main duties of the role include:
- Managing and supervising the SIPP administration team
- Logging and allocating daily post to team members via the work log on SIPP Pro, and managing the teams workflow.
- Management of the SIPP team to ensure procedures are followed for each item of post and reporting non-compliance to the Administration Manager
- Dealing with all aspects of SIPP administration, including new business , illustration requests, Investments, retirements, transfers in, transfers out and deaths.
- Dealing with communications to and from clients and intermediaries whether in writing, by email or over the phone.
- Overseeing and carrying out annual SIPP reviews within timescales to ensure that the scheme accounts are issued within 6 weeks of the scheme year end.
- Ensuring SIPP team adhere to service standards & reporting any failings to the Administration Manager.
- Dealing with payments from scheme accounts using the Bankline system and ensuring that all payments comply with the company Client Money policy.
- Monitoring team workloads and performance and reporting findings monthly to the Administration Manager.
- To identify and highlight areas requiring improvement and assist in the preparation of processes and procedures.
- Ensuring that the SIPP team keep the SIPP Pro database up to date with current information and reporting any non-compliance to the administration manager.
What you\'ll need to succeed
- Excellent communication, interpersonal and listening skills
- The ability to encourage and oversee high quality teamwork
- Time management skills
- The ability to make decisions and solve problems under pressure
- Proving and encouraging a high level of service to clients
- Working with sensitive data
- Customer service skills
- Self-motivation and organisation
- A good level of numeracy and IT skills
- A target-driven mind-set
What you need to do now
If you\'re interested in this role, click \'apply now\' to forward an up-to-date copy of your CV, or call us now.
If this job isn\'t quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job tags
Salary
£30 per hour