kream Group ltd
Location
Yeovil, Somerset | United Kingdom
Job description
skilled customer services specialist is required to join a franchised main dealer in Bridgwater, as a SERVICE ADVISOR .
· Welcoming service customers to the dealership and processing their vehicle bookings.
· Utilising the internal IT systems to log all booked work.
· Liaising and communicating clearly with all key dealership colleagues.
· Maintaining customer contact throughout work in progress, upselling additionally identified work requirements and approved products / services.
· Carrying out relevant administration (invoicing etc) taking payments and explaining clearly all work undertaken.
· Ensuring each customer receives a positive experience and leaves completely satisfied.
((( A FULL UK DRIVING LICENCE IS A PREREQUISITE )))
For your application to be progressed, it is a strong preference that you have occupied the role previously, in a main dealer or independent garage. However, it is essential that you have face to face customer service experience, a good level of IT competency and a stable career track record.
This is an excellent opportunity to join a dealership that is part of a larger, highly successful dealer group. You will be representing a well-known quality automotive manufacturer, with the ongoing prospect of brand training leading to accreditation.
"Kream Motor Recruitment, is by far the best recruitment company out there, unlike others, they actually listen and understand your needs and wants. Doing that, they get you interviews with companies which SUIT you, which fulfil YOUR requirements, with which you can make a LASTING career. I wouldn't hesitate to recommend these guys. They secured me an interview and I was offered the job, ultimately I wasn't able to accept due to unforeseen changes, but their attitude in understanding what's best for me did not change, such a pleasant experience. A big thank you to Andrew and Matthew"
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