Careys Manor Hotel & SenSpa
Location
Brockenhurst, Hampshire | United Kingdom
Job description
Job Vacancies
Type –Full time, Part time or casual (16-40 hours per week) to include weekends. Flexibility is an advantage.
Salary – £11.00 per hour + service charge tips
Reports to – Head Housekeeper
Location– Careys Manor Hotel. Situated 5 minutes’ walk from Brockenhurst Village and train station with excellent rail links to Bournemouth, Southampton and London. The New Forest is a lovely setting with ponies, deer and other animals roaming throughout the Forest and its villages, and beautiful surroundings.
The Housekeeping department forms the backbone of any hotel operation and plays a critical role in delivering the perfect guest experience. We are seeking a Room Attendant to join our friendly and professional housekeeping team and help maintain our high standards of cleanliness.
You will be joining a team of around 10 Room Attendants/Linen Porters, all reporting into the Head Housekeeper.
Our ideal candidate will have:A focus on customer service and the guest experience
Attention to detail
Ability to prioritise work to time critical deadlines
Motivation to work alone at times
A friendly and positive attitude as well as good communication
A collaborative approach to teamwork
Good communication skills
Previous hotel or cleaning experience in a commercial environment would be useful, however full training will be provided
Main ResponsibilitiesCleaning bathrooms with appropriate products
Dusting and vacuuming bedrooms
Removing rubbish and separating recyclable items
Cleaning tea making facilities and replenishing supplies
Replenishing towels, stationary, bathrobes, slippers etc
Completing section list and compiling laundry count
Comply with health and safety regulations including COSHH
Wear appropriate uniform and ensure that personal presentation is tidy and acceptable to guests
Greet guests in a friendly and professional manner
Be able to direct guests and have basic knowledge of hotel and facilities
Maintain an excellent level of customer service at all times
Follow company procedures and guidelines
Act in accordance with the Hotel’s fire plan
Will be required to clean at least 11 depart rooms per day. If they are stay rooms, there may be more.
To take responsibility for the cleaning and checking of your allocated rooms. You will be held directly accountable if there are found to be any issues by the guests or duty managers.
You will be required to clean public areas at the end of cleaning your allocated rooms.
You may be required to clean staff accommodation if requested by Housekeepers
Employee Benefits£11.00 per hourplus service charge tips and annual salary review (due April 2024)
Free off-peak use of the spa and gym facilities
Free meals on duty
Paid day off on your birthday
Training & development opportunities
Complimentary hotel and spa experiences offered as part of your training
Discounted group hotel stays, restaurants, spa services and products
Friends and family discounts
Referral bonus for introducing a friend
Enhanced annual leave for long service (5 years+)
Free access to an Employee Assistance Programme
Pension scheme
Free onsite parking
Job tags
Salary
£11 per hour
