OFFICE AND FACILITIES MANAGER
CITY OF LISBURN SALTO NATIONAL GYMNASTICS CENTRE
Location
Lisburn, Co. Antrim | United Kingdom
Job description
The Office and Facilities Manager must ensure that everything runs smoothly from one day to another.
Responsibilities:
- First point of contact at the office for all enquiries to ensure all operations are carried on in an appropriate way:
- Quality customer service.
- Manage Class4Kids booking system.
- Introduce new members to the facility and their coaches.
- Welcome visitors and direct to appropriate staff member.
- Improve operational management systems, processes and best practices:
- Provide administrative support to include taking school bookings, accommodation bookings, payments, minutes of meetings and keeping squad registers up to date.
- Update members of gym news via Class4Kids, newsletter and notice board.
- British Gymnastics membership compliance.
- Managing and updating the website.
- Marketing and business promotion - newsletter, social media.
- Use initiative to resolve problems arising and liaise with the CEO where necessary.
- Staff course registrations and events.
- Manage sales and other cost-effective operations, examine financial data and using it to improve profitability:
- Increase membership via Class4kids communication.
- Maximise attendance at soft play and parent assisted classes.
- Manage the waiting list.
- Place orders of kit and other resaleable merchandise and manage the online shop.
- Stock takes of merchandise at year end.
- Chase class debtors.
- Review of staff timesheets and holiday request forms and agree for processing.
- Prepare data for school invoicing.
- Organise fundraising activities and other income streams.
- Facility maintenance:
- Ensure premises are clean and tidy and apply health and safety checks/risk assessments daily.
- Arranging servicing and purchases relating to the premises as instructed by the CEO.
Requirements
Excellent customer service, knowledge of Microsoft Office and possess competent computer skills and experience in facility maintenance
Job tags
Salary
