Practice Manager

Location

South Molton, Devon | United Kingdom

Job description

Key Responsibilities - Partnership Support the partnership and ensure agreements are valid and correct Arrange, chair and minute partnership meetings Provide HR support for the partners. Directly contribute to profit improvement by exploring areas for increasing income and reducing costs Ensure organisational requirements for the practice contracts with NHSE are fully met and complied with Support the Partners to develop and implement processes to achieve clinical targets of QOF, enhanced services, PCN targets, private income and any other service contracts Finance Provide support and leadership to the Assistant Practice Manager in all areas concerned with finance Maintain overall responsibility for the finances of the practice Manage Partners drawings in consultation with the accountant Manage and maintain the property owned by the Partners Liaise with accountant, bank and business insurance companies as appropriate or as directed by the Partners Liaise with the ICB and payment agencies regarding queries with payments relating to the contract, e.g. enhanced services. Develop and control practice budgets and financial systems Prepare financial budgets and cash-flow forecasts Oversee submission and presentation of year end accounts Primary Care Network Be the key link between the practice and the PCN, provide leadership and direction to new initiatives Attend PCN meetings and actively take part in delivering a locality approach to ensure patients at SMMC receive the best care possible Strategic Planning Keep abreast of current affairs and identify potential opportunities and threats Assess and evaluate accommodation requirements and manage development and expansion opportunities Assist the practice in the wider community and assist with forging links with other local practices and relevant agencies. Make recommendations to the partners for practice development Human Resources (provide support to Assistant Practice Manager) Provide leadership, management and pastoral support to the practice team Maintain good communication at all times with the practice team Implement pay rises/scales and increments at the appropriate time Ensure that suitable facilities are available to enable all staff to work within the practice Be responsible for the health and safety policy and its implementation Provide line management for the senior leadership team Promote team working and cooperation from the whole practice Ensure Employment Law compliance for the disciplinary and dismissal process and after discussion Information Technology Ensure the update of appropriate information governance systems Ensure all Practice IT and telephone systems are functioning effectively Ensure the Data Security and Protection toolkit requirements are met Maintain GDPR regulations Patient Services Ensure that the Practice complies with NHS contractual obligations in relation to patient care Oversee clinical rotas to ensure good staff cover at all times as well as giving the flexibility required at short notice to cover for illness, etc. Oversee and manage effective appointment systems Routinely monitor and assess Practice performance against patient access and demand targets Manage the complaints management system Manage the significant events system Manage the Quality Element of the practice Liaise with patient groups Maintain registration policies Premises and Equipment Liaise with NHSE in the notional rent review (every 3 years) To ensure that suitable facilities are available to enable all staff to work within the practice Be responsible for the health and safety policy and its implementation Lead on Health & Safety CQC Oversee and maintain compliance with CQC regulations Communication Ensure compliance with the latest NHS recommendations Understand the practice communication systems Build/maintain good working relationships with NHSE, ICB, hospitals, community agencies, LMC (Local Medical Committee), other GP practices, pharmacists, voluntary and private organisations, and the P3 patient group. Represent the practice at meetings and seminars Represent the practice and its interests within the PCN Assist and support the partners corporately and at individual level to fulfil the requirements of revalidation Present a professional image and always promote the practice Share skills and expertise with others

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Salary

£47k - £57k per annum