NECSWS
Location
Remote | United Kingdom
Job description
Come join us and make a difference in the world!
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Security Clearance will be required for this role, so as a result we can only consider applicants that have lived in the UK for 5 consecutive years or more.
No agencies
As an NEC Digital Programme Manager, you will be at the centre of the NEC Digital action and crucial in helping to deliver the digital products and solutions that exceed our customer’s needs. You will be responsible for multiple project teams and operational teams, supporting them both to assure seamless delivery, and enhancing the digital experience of our high profile customer base.
Key Responsibilities:
New developments
1. Take a leading role in upholding agile practices within the design and development teams.
2. Oversee the delivery of projects to ensure on-time and high-quality outcomes by supporting Project Managers/Scrum Managers and ensuring the overall programme of work is co-ordinated.
3. Governance. Regular attendance at the customer meetings agreed with stakeholders are invited to.
4. Stakeholder management. Actively communicating programme status, changes, risks etc. to stakeholder groups, as required.
5. Help to foster a productive and collaborative working environment – a ‘one team’ approach with our customers.
6. Support the Product Owner, and Business Analysts, in helping to define the Product Roadmap and to create a working backlog.
7. Manage resources across projects and programmes through co-ordination with the PMO.
8. Risk management – identifying, quantifying and agreeing mitigations for risks to delivery.
9. Reporting progress and providing insights to management.
10. Quality Control. Keeping on top of delivery and operations to ensure that activities are delivered to the quality required.
Ongoing delivery
As above, and in addition:
1. Operational reporting - Service Management Reports – Co-ordinating with the Service Desk to deliver monthly and quarterly reports.
2. Managing monthly Service Management reviews – capturing actions and following up on them.
3. Updating and maintaining the Service Code of Practice (SCOP)
Experience Required:
1. Proven track record of delivering digital products and services and managing multiple concurrent customer projects.
2. Working with the UK government or similar heavily regulated environments would be beneficial.
3. Substantial experience in applying an agile methodology to project and programme delivery.
4. Strong skills in problem-solving, managing change, and continuous improvement.
5. Reporting, guiding, listening to senior customer stakeholders and managing both theirs and NEC’s (occasionally conflicting) demands.
Character Traits:
1. Excellent communication skills. The capability to engage with stakeholders at all levels, from team members to senior management.
2. Leadership. Ability to influence, inspire, and guide others towards achieving goals.
3. Collaborative. Ability to work in collaboration with interdisciplinary teams and fostering teamwork.
4. Resilience. Can work under pressure and navigate through uncertainties.
5. Adaptability: Comfort working in a fast-paced, ever-changing environment and can adapt to new challenges swiftly.
Relevant certificates in project management and agile methodologies will be an added advantage.
This role profile is not an exhaustive list of duties, and the post holder will be required to undertake other tasks as necessary and reasonable as directed by their supervisor or manager.
We are proud of the benefits we offer employees of NEC Software Solutions
Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
All offers are subject to satisfactory vetting and reference checks.
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities.
Who are we?
We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.
Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.
We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.
We’d love your help. And we’ll support you all the way.
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