Ramsayorchardlea
Location
Bedford, Bedfordshire | United Kingdom
Job description
Clinical Business Process Owner page is loaded
Job Description
Clinical Business Process Owner
Home based with flexibility to Ramsay Health Care facilities
The Role:
Ramsay Health Care UK is seeking a highly skilled and motivated Clinical Business Process Owner to join our team. The Clinical Business Process Owner will play a crucial role in driving clinical process improvement initiatives and maximising the value derived from our Electronic Patient Record (EPR) system. The EPR System we use is IMS MAXIMS. This post holder will act as a subject matter expert, influencing continuous improvement efforts and driving change management activities to ensure effective adoption of new processes and system functionalities.
Key Responsibilities:
Act as an ambassador and advocate for all clinical elements of the EPR system, providing consultancy and subject matter expertise to influence continuous improvement across the business.
Identify and drive clinical process improvement opportunities, leading change management efforts to ensure effective adoption of new processes and system releases.
Actively participate in audit programmes, targeting poor performances identified and driving corrective actions.
Drive consistency of end-to-end EPR clinical business processes across corporate directorates, clusters, and hospitals, influencing senior leadership teams to adopt and resource best practice processes.
Benchmark, measure, and report on process utilisation and performance to optimise revenue capture, conducting root cause analysis to drive action plans addressing process deviation.
Understand the IMS and Digital Health roadmap and releases, ensuring sites adopt incremental benefits through effective change management.
Own and manage clinical change requests, leading on clinical items at the Change Management Group, and providing regular updates to the Clinical Safety Officer & National Clinical Digital Manager and attends the Clinical Team meeting as required
Review the external environment to identify opportunities or threats for EPR, staying informed about industry trends and best practices.
Host cross-site user forums to review process efficiency and effectiveness, driving process improvement plans based on feedback and analysis.
Qualifications and Experience:
Registered Healthcare Professional with recent operational experience.
Extensive experience in a clinical setting, with a strong understanding of healthcare processes and workflows.
Demonstrated experience in driving process improvement initiatives, preferably within a healthcare IT environment. Experience of IMS MAXIMS is desired but not essential.
Proven track record of effectively managing change and driving adoption of new processes or technologies.
Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels of the organisation.
Strong analytical skills, with the ability to analyse data, identify trends, and drive actionable insights.
Project management experience, with the ability to lead cross-functional teams and drive projects to successful completion.
Benefits:
25 Days Leave + Bank Holidays
Buy & Sell Flexi Leave Options
Private Pension where Ramsay will match up to 5% after a qualifying period
Enhanced Competitive Parental Leave Policies (launched 2023)
Private Healthcare for you and dependents includes online GP
Life Assurance (Death in Service)
Free Training and Development via the Academy
Over 8,000 discounts and special offers via benefits portal
Book discounted cinema tickets on the dedicated cinema portal
The Blue Light Card Scheme
About us
Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.
We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision “People caring for People”. We know our people are our greatest asset, our business is growing and we would like you to join us.
We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.
We care.
It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
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