Location
Porthmadog, Gwynedd | United Kingdom
Job description
About the apprenticeship
Duties • To obtain key information to generate effective customer leads
• A focus increasing future business
• Contacting customers on a daily basis with a friendly and engaging manner over the phone and face to face.
• To monitor new accounts with a welcome call/letters and sending marketing materials.
• To deal with enquiries from customers in a courteous, professional and knowledgeable way.
• Effectively communicating the full range of products and services by the company.
• Increase the customer account base via the telephone and mailing Depot promotional literature for marketing opportunities
• To complete the following administrative duties such as; invoicing customers, stock reconciliation, filing and data entry.
• To participate in effective account management and accurate reporting.
• To undertake the banking and compliance related tasks when necessary, following the
• procedures in the Depot policies and procedures manual
• To participate as an effective and willing team member to achieve individual and Depot targets.
• To ensure a safe and comfortable environment is maintained for customers and employees within the Depot and to ensure 100% compliance with Health & Safety Regulations and expectations.
Requirements Skills •Experience of working in either a retail or similar customer service environment is desirable
• The ability to be flexible in your approach from day to day workload and multi-tasking different workloads
• Effective Teamwork and problem solving skills
• Excellent communication and Application of number skills
Qualifications GCSE Maths and English Grades A- D
Language Welsh Spoken Skills: No Welsh Written Skills: No
Course details Training provider :
Apprenticeship Learning Solutions Ltd
Training provider course :
Trade and Business Services Level 2 Foundation Apprenticeship
About the employer Units 20 & 21, Penamser Industrial Estate
Porthmadog
Gwynedd
LL49 9NZ
Disability confident Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
Interview arrangements Suitable applicants will be contacted to confirm interview arrangements.
#J-18808-Ljbffr
Job tags
Salary
