Housing Officer

Location

Rochester, Kent | United Kingdom

Job description

We have a fantastic opportunity for an enthusiastic and compassionate Housing Officer to join our team based at our Kent Resettlement Service in Rochester. The role is full time, permanent, working 40 hours per week with the requirement to take part in the on call rota.

At Langley we believe in equipping our staff to be the best they can be. That means providing excellent support and free training to enable you to make a rewarding difference to people’s lives every day.

The successful candidate will receive a competitive salary of £23,817 per annum as well as other generous benefits which include:

• Generous annual leave up to 30 days plus bank holiday holidays
• Fantastic pension scheme, matched up to 8%
• Life Assurance up to 3 times your salary
• Fully funded DBS and renewals
• Company sick pay scheme
• ‘Smart Health’, which includes unlimited access to online, telephone and video GP
• Access to private holiday flat in Torquay
• Wellbeing Support – our 24/7 Employee Assistance Programme includes free counselling and legal advice
• Eyecare & Flu vouchers
• Access to chaplaincy and pastoral support

As our Housing Officer, you will be responsible for ensuring compliance with the Trust policies, procedures and stakeholder contracts by liaising with internal and external agencies and partners, ensuring that all properties within the service are safe, habitable, fit for purpose and full equipped in accordance with the Trust policies and the terms of the tenancy agreement with the relevant landlords.

KEY RESPONSIBILITIES

• Assist in the management of the referral process to achieve agreed occupancy/target levels.
• Providing information to clients and advise on welfare benefits including housing benefits.
• Assist in the assessment of needs and the provision of equipment/facilities as required where tenants have a physical disability.
• Provide information about tenants’ rights and responsibilities
• Address incidents of rent arrears
• Develop and maintain accurate records including correspondence, housing management plans and health and safety records
• Support statutory agencies in the monitoring of risk and other support/care or training factors
• Ensure that the team is fully briefed on the tenants and referrals

A satisfactory enhanced DBS with adults barred list check is required for this role and job offers will be subject to the Trust receiving satisfactory evidence of the successful applicant’s right to work in the UK.

If you want to join our team as Housing Officer please apply now as we would love to hear from you.

Closing date: 22nd March 2024.

We reserve the right to close earlier if we receive sufficient applicants.

About LANGLEY

Langley is an innovative Christian charity that provides specialist housing, care and support services in the community, and targeted advice in prisons, for people seeking to live crime-free. With one of the lowest reconvictions rates in the country – under 3% whilst people are in our housing and care – we are changing lives and making communities safer across the country.

We're proud to be accredited as an ‘Investors in People: Gold’ employer, which celebrates the way we invest in our people. This is a huge achievement as our assessment covers the last 3 years of unprecedented challenges through the pandemic. This is the third time we have been awarded Investors in People’s Gold standard.

EQUALITY, DIVERSITY AND INCLUSION

ED&I is integral to Langley House Trust. We're committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

DISABILITY CONFIDENT

As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants who meet the essential criteria listed in the job description. If you would like to be considered under this scheme, please state this in your application.

About Kent Resettlement

The Kent Resettlement is a 27 bed service within the Medway Towns in Kent offering homes and support for people with convictions. The services also comprises of 5 houses in the community all of which are furnished and self catering.

Job tags

Salary

£23.82k per annum