Hever Castle
Location
Edenbridge, Kent | United Kingdom
Job description
About Us:
Known for our exquisite cuisine, exceptional service, and inviting ambiance, we are dedicated to providing a memorable dining experience for our guests. As we continue to grow, we are seeking a dynamic and experienced individual to join our team as a Restaurant Supervisor.
Position Overview:
As a Restaurant Supervisor you will be a key player in ensuring the smooth operation of our dining establishment. You will oversee and lead the front-of-house team, ensuring exceptional service, and contribute to maintaining the high standards for which we are known.
Key Responsibilities:
Supervise and coordinate front-of-house staff, including servers, hosts, and support staff.
Ensure that service standards are consistently met or exceeded.
Assist in the training and development of new and existing staff members.
Handle guest inquiries, concerns, and feedback with professionalism and efficiency
Monitor and maintain proper dining room setup and cleanliness.
Collaborate with the kitchen and back-of-house team to ensure seamless communication and service.
Assist in managing reservations, seating arrangements, and special events.
Uphold and enforce health and safety regulations.
Qualifications:
Proven experience in a supervisory role within the restaurant industry
Exceptional leadership and communication skills
Ability to thrive in a fast-paced and dynamic environment.
Strong customer service orientation and problem-solving skills
Knowledge of restaurant operations, service standards, and food safety regulations
Flexibility to work evenings, weekends, and holidays as required.
Benefits:
Competitive salary and performance-based incentives
Opportunities for career advancement within a growing restaurant group
Employee discounts on food and beverages
Health and wellness benefits
How to Apply:
If you are a dedicated and experienced professional with a passion for delivering exceptional dining experiences, we invite you to apply. Please submit your resume and a cover letter detailing your relevant experience.
Restaurant Associates is an equal opportunity employer. We encourage individuals from all backgrounds to apply.
Join us in creating memorable moments for our guests and be a leader in our restaurant as a valued Restaurant Supervisor.
Job tags
Salary