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Location

Salford, Greater Manchester | United Kingdom

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Job description

Clinical Case Manager - Registered Nurse (Band 6 equivalent, RMN)

Bupa Place, Salford Quays, M50 3SP

Permanent (Full-time and Part-time to be considered)

37. 5 hours per week (Mon - Fri only, no on-call)

Salary up to £39,500 dependent on experience

We make health happen:

At Bupa, our UK Insurance clinical services are at an exciting time of growth and transformation, and we now have several amazing opportunities for and Mental Health Nurses to join our dynamic team of clinicians.

We are the only UK insurance provider recognised by the CQC and as an employer, we are values led with a proud track record of an open and inclusive culture. We are committed to investing in our people and support our team to access development opportunities.

Role Overview:

Working as part of a clinical case management team, you will provide clinical support to our customers, stakeholders. Ensuring the correct treatment and clinical pathways are provided for our customers across a range of mental health presentations.

We are looking for a driven and focused Mental Health Nurse who is eager to develop their career with Bupa Global and continue their professional development in a supportive environment as part of a dedicated team.

You'll help us make health happen by:

• Supporting our members ensuring that their treatment pathway is evidence based, in line with best practice and their Bupa policy.
• Identify and support our most complex cases through liaison with both members and Bupa recognised providers. 
• Proactively guide customers and provide knowledgeable and efficient front-line service, including signposting our members to eligible services through their policy.
• Respond professionally to telephone calls and other forms of communication from internal and external contacts, within designated time scales.
• Be empowered to use your initiative to resolve queries using escalation processes as required.
• Proactively support colleagues through sharing information and knowledge.
• Use a range of systems available to you and ensure information is appropriately documented
• Contribute to the good governance of the Clinical Services including accessing supervision and training.
• Use high quality communication skills adapted to meet the needs of each interaction with members, providers, and other key stakeholders.

What you'll bring:

• A Registered Mental health Nurse (NMC) with a minimum of 5 years post-graduate experience

• Sound clinical reasoning skills, able to work independently, think analytically and use a problem-solving approach
• Ability to work independently within scope of practice and role requirements
• Professional role model in line with NMC code of practice
• Ability to deal calmly and professionally in manging complex and challenging conversations
• Resilience with an ability to work under pressure, at pace and manage competing priorities
• Excellent communication skills, including both telephone and Letter/Email writing skills, and the ability to deal effectively with internal and external customers of all levels.

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa", we chion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

"Bupa is a great place to work", this is what Nikki Goodhew, Clinical Career Manager from Nurses.co.uk had to say when she worked with our great team of Clinicians;

 

"It is all about the clinicians, and their overall three core needs: autonomy, belonging and contribution. When people have these needs met and feel cared for and supported, they flourish. Flourishing people are a retained workforce, and this is one of the many reasons that Bupa UKI is a great place to work."

 

To read more about Nikki's impression, click on the link below

Benefits:

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday (pro-rata), increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life assurance
• Support with travel costs via a season ticket loan or cycle2work
• Performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts
• Extensive internal and external training available for your CPD
• Clinical Leadership development programmes
• NMC fees paid after 12 months service
• Practical support with the revalidation process.
• Opportunities for career development around Bupa
• Option to join dental insurance scheme at a discounted rate
• Access to our Digital GP platform on your mobile
• Emotional wellbeing support
• Access to family mental health line
• Financial wellbeing channels
• Support for carers

If you would like more information on the role, please contact [email protected]

Time Type:

Part time

Job Area:

Clinical Services

Locations:

Bupa Place, Unit 1, Pinetrees, Staines

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Job tags

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Salary

£39.5k per annum