Tesco Careers
Location
North East England | United Kingdom
Job description
. AREA OPERATIONS MANAGER
Tesco Family Dining Ltd operate a hospitality business within large Tesco Stores, providing our guests with a quick bite to eat or simply a great cup of coffee or tea.
As an Area Operations Manager you will lead and support +20 cafes across the North East covering locations ranging from Hexham to Hartlepool, York to North Shields.
This role will best suit an individual who enjoys working as part of a team, is well organised, pragmatic and a lateral thinker with an inquisitive mind who is motivated to make change for the better and, most importantly, puts our customers first.
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
Whilst specific responsibilities will be dependent upon the changing needs of the business, the following provides an overview of the role’s key responsibilities and measures:
•Engaging with retail leadership teams to achieve the TFDL business ambition
•Role modelling the delivery of brilliant customer service
•Delivering a structured improvement programme within underperforming Cafes through coaching the Cafe General Managers
•Developing capability across the Cafe General Manager population
•Delivering the cafe trade plans through consistent execution across all cafes. This includes full P&L responsibility.
•Collaborating with store & office teams to deliver the Operational plans
•Providing meaningful feedback through to the office, to improve the customer proposition
•Collaborating with Tesco store leadership team to optimise commercial opportunities
•Managing my time efficiently ensuring I get the best out of myself and my team
•Driving my own personal development and the development of my team
•Following our regulatory requirements and always acting with integrity and due diligence.
You’ll need to have demonstrated experience of:
Personal
Alongside a fantastic work life balance , we offer excellent benefits that help make The Cafe a great place to work. These include but aren’t limited to:
Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving Britain's shoppers a little better every day’. Our business was built with a simple mission – to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them. In the UK, we serve some 66 shoppers every second, so it's our goal to ensure every one of those customers experiences just a little better service on each visit.
At Tesco, inclusion means that Everyone’s Welcome. Everyone is treated fairly and with respect; by valuing individuality and uniqueness we create a sense of belonging. Diversity and inclusion have always been at the heart of Tesco. It is embedded in our values: we treat people how they want to be treated. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best. Across the Tesco group we are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here .
Please note
Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please visit the following link;
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 10:15 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit
Job tags
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