Wigan Council
Location
Wigan, Greater Manchester | United Kingdom
Job description
Makerfield Depot / Wigan Life Centre South
Salary: Grade 6, £27,344 - £30,296 per annum.
37 hours per week
Your role:
You will be responsible for dealing with and responding to a range of works relating to our highway network, traffic management, parking and print services. These services operate 24/7 including out of hours and emergency service cover and cover technical and operational services.
You will need to capture and input information on various computer systems and give advice and guidance within specific legislation and service standards to customers, contractors, and developers.
You will need to support the review of the group’s IT systems and develop and support a digital first approach across all of the group’s services. You will lead the review of the Council’s essential highways data held on the National Street Gazetteer and ensure that it is up to date and accurate.
You will support the team to produce key performance data and identify areas for improvement through benchmarking analysis and bring forward new / innovative ideas to develop our IT systems and services. You will also need good work planning and organisation skills to fulfil this role.
About you:
Our ideal candidate will require experience in accurate record keeping in dealing with transact service request and customer enquiries via the Group’s IT systems and within agreed timescales, policies, strategies and procedures, statutory legislation and relevant regulations within the required service areas.
You need to demonstrate you have experience in data management both text and geospatial mapping. You must demonstrate the ability to organise works effectively to positively support the wider service requirements. You must have the ability to identify key areas for improvement and utilising new or innovative ways of working to deliver high quality services in a cost efficient and effective manner. You need the ability to communicate effectively with internal departments and external third parties to complete and update work progress, monitor and evaluate service performance.
About us:
Wigan Council has been voted ‘Overall Council of the Year’ at the APSE (Association for Public Service Excellence) Awards and has recently published , our ambitious plan for our borough. We are signed up to the ensuring that your service will be continuous or 'unbroken' between the supporting organisations.
This exciting role is part of the Highways & Network Management Group. We play an integral role in managing and maintaining the borough’s highway infrastructure which has a value of £1.6bn. The highway infrastructure plays a key role in allowing residents, businesses and visitors to travel safety around the borough and connect into the wider region.
Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home (My Place), the office (Our Place) or the community (Your Place). We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan.
Wigan Council prides itself on equality , inclusion and promoting diversity within the borough and aims to recruit a workforce that reflects our diverse communities. We invest in training and developing our staff, in a positive learning environment, and aim to be a consciously inclusive employer. We welcome applications from everybody in the community and would particularly encourage applicants from our underrepresented groups to apply. At Wigan, it is really important to us that applicants demonstrate our Team Wigan behaviours, and we do all we can to make sure that everyone feels like they belong. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process.
To be appointable in this role you must be able to prove you have the right to work in the UK. If you are unsure, please visit the below link to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview - GOV.UK (
For further information please contact Samantha Cross, Business Support Manager on 01942 489271.
To view the details relating to this position, please click the links below:
Interview date: Tuesday 9th April 2024
Job tags
Salary
£27.34k per annum
