Sanderson Recruitment PLC
Location
Berkhamsted, Hertfordshire | United Kingdom
Job description
Application Support Analyst
SectorIT
LocationBerkhamsted
TypePermanent
Salary£35000-£42000 Large Bonus and pension
Role: Application Support Analyst
Location: Buckinghamshire
Salary: £40,000 + 12.5% - 25% Bonus
Are you a budding professional in your field of work, looking to grow and develop into a career in the insurance space technically? Are you motivated and driven to identify a better way forward? Then you'll value the highly collaborative and developmentally focused work environment this job offers.
This exciting Application Support role for a great growing finance firm. the required applicant must be junior - Mid level with a couple years experience. "Someone who is a technical do-er" and keen to learn and grow with the team
Ideal Candidate:
Provide first-line support across the supported applications and liaise with infrastructure suppliers for second line support.
Participating in support rota (including out of hours)
Track personal incident and problem involvement and report and contribute to a plan for application improvements
Develop a capability to assess incidents in 3rd party applications and provide first line support to installation configuration and data; liaise with second line support at the vendor.
Ensure resolution of application incidents within target service levels.
Conduct post-incident problem analysis and carry out development to remove repeat problems.
Take part in assessing application developments readiness for implementation and accept into production on behalf of the Production team.
Work on in-scope work requests in priority order
Out of hours support for key applications. Occasional scheduled weekend working to perform upgrades, out-of-hours tasks and updates to production systems as required.
Ad hoc tasks as required
Technical skills in Linux and UNIX environment on financial services applications and payments interfaces (SQL skills and ideally will have used C, C#, COBOL)
If this sounds of interest to you, please ring or e-mail me a good time to organise a call!
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Job tags
Salary
£35k - £42k per annum
