Bank Account Management Manager ›
Location
Southampton | United Kingdom
Job description
Reports to the Bank Account Management Manager
The purpose of this position is to oversee and manage account opening operations across the Group, lead and coordinate teams, and implement effective risk management strategies, ensuring the smooth and compliant onboarding of new accounts for Aztec’s clients across jurisdictions.
Unfortunately, we're not able to offer visa sponsorship for this role.
Key responsibilities:
- Manage and optimize account opening processes for efficiency and accuracy.
- Ensure compliance with regulatory requirements and internal policies.
- Lead, motivate, and guide a team of Senior Administrators and Administrators responsible for account opening.
- Foster a collaborative and high-performance team culture.
- Identify, assess, and mitigate risks associated with account opening procedures.
- Implement strategies to enhance overall risk resilience.
- Oversee the proper documentation of account opening procedures.
- Continuously evaluate and enhance account opening workflows to improve turnaround time.
- Maintain quality relationship with key Banking Partners and develop a deep understanding of their onboarding requirements.
- Work closely with internal stakeholders to ensure alignment with organizational goals.
- Provide training to team members on new procedures, compliance standards, and best practices.
- Support professional development initiatives within the team.
- Collaborate with Customer Service teams to address account opening-related inquiries and issues promptly.
- Generate and analyse reports related to account opening metrics, presenting insights to upper management.
- Stay informed about industry trends and regulatory changes to adapt strategies accordingly.
Skills, knowledge, expertise:
- Knowledge of relevant financial regulations and compliance standards (AML/CDD)
- Knowledge of the CI Fund Industry/Fund structures
- Ability to identify, assess and mitigate operational risks
- Strong understanding of account opening processes and procedures
- Proven leadership skills with ability to guide and motivate a team
- Excellent communication skills to manage relationship with internal and external stakeholders
- Strong analytical and problem-solving skills to address challenges efficiently
- Ability to adapt to changing regulations and industry trends
- Effective organisation and prioritization of tasks to meet deadlines
- Meticulous attention to detail to ensure accuracy in account opening applications
- Customer-focused
- Technology proficient
Who are we?
Aztec Group has come a long way since first opening its doors in Jersey back in 2001. Our size and reach may have changed, but one thing that hasn’t is our identity – we’re proud to be a truly independent, owner-managed business that puts our people and clients at the centre of everything we do.
We understand that everyone will put value on different things and that’s why our employee package includes a variety of benefits. Here are some of the core benefits for all our people:
- Discretionary bonus scheme plus management incentive programme
- Flexible, hybrid working
- Private medical insurance, including eye care
- Permanent health insurance
- Life assurance (death in service and critical illness benefit)
- Worldwide travel insurance
- Ability to work abroad for up to 3 weeks per annum
- Health and wellbeing programmes
- On-site parking
- Significant investment into your personal and professional development
We will provide the training, both in house for relevant technical knowledge and also professional qualifications to enhance your professional development. You will need to be quick to learn new systems and be great with people, as close working relationships between our colleagues and clients is at the heart of what we do.
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