Location
Poland | United Kingdom
Job description
Senior Account Leader / Consultancy / Growth / BPO / Delivery / Program / Automation / UiPath / Lean / Change / Permanent / Poland / EU
Location – Poland (Remote/Hybrid) – EU Based Applicants Only
Salary dependant on Experience.
Bonus and Benefits
I am lucky enough to be working with a leading consulting business making huge strides into Automation and is looking for a Senior Account Leader to join their team on a permanent basis. The business is in a period of sustained growth and is looking to hire a professional who can aid with client engagement, delivery, and growth.
If successful you will play a pivotal role in shaping and executing our strategic vision within the BPO community, with a primary focus on finance-related services. This position requires a seasoned professional with a proven track record in growing accounts, delivering complex projects, and providing leadership in a dynamic and competitive landscape.
Senior Account Leader Specification: - Lead the successful delivery of complex projects, ensuring adherence to timelines, budgets, and quality standards.
- Collaborate with cross-functional teams to guarantee seamless project execution, meeting, or exceeding client expectations.
- Provide visionary leadership within the BPO community, focusing on innovative solutions within the finance sector.
- Develop and execute strategies to solidify my client’s position as a leader in financial BPO services.
- Serve as the primary point of contact for key client accounts, understanding their business needs and aligning my clients’ offerings accordingly.
- Actively contribute to client satisfaction by delivering exceptional service and value.
- Leverage a strong background in finance to guide clients in optimizing their financial processes through my clients’ BPO solutions.
- Provide insights, recommendations, and solutions aligned with industry best practices.
- Stay abreast of industry trends, market dynamics, and competitor activities within the finance focused BPO landscape.
- Utilize market intelligence to make informed decisions that enhance my clients’ competitive positioning.
- Proven track record in senior leadership roles within the BPO industry, demonstrating success in growing accounts and delivering complex projects.
- Finance Background, strong understanding of financial processes, regulations, and industry best practices, with a background in finance-related services.
- Client Relationship Management demonstrated ability to build and maintain strong relationships with clients at the executive level. Translate client business objectives into actionable strategies.
- Strategic Thinker, ability to develop and execute strategic plans that drive revenue growth, client satisfaction, and establish my client as a leader in financial BPO solutions.
- Team Leadership, successful experience in leading and developing high-performing teams, fostering a collaborative and innovative work culture.
- Communication Skills, excellent written and verbal communication skills, with the ability to effectively communicate complex ideas and strategies.
If you are based in Poland and have the relevant skills as a Senior Account Leader and would like to learn more about this role, please send me your CV and I will call you in confidence to discuss.
Senior Account Leader / Consultancy / Growth / BPO / Delivery / Program / Automation / UiPath / Lean / Change / Permanent / Poland / EU #LI-DS1
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