NHS Jobs
Location
Witney, Oxfordshire | United Kingdom
Job description
We are looking for a Patient Admin to join our Endoscopy team on a part time basis at our Endoscopy unit in Birmingham. Initially you will be based in our mobile unit until our new Community Diagnostic Centre opens in summer time. (x2 shifts a week with the days being together, 8am - 6pm, flexibility for weekend working which will be done on a rota basis) . As a Patient Admin with InHealth, you will ensure our patients receive a professional and patient focused service throughout their diagnostic pathway. Working alongside your clinical colleagues in a dynamic, fast paced environment, you will also provide administrative support for the endoscopy services we provide. What you will do: Providing a welcoming and professional first point of contact for all patients, coordinating their arrival through to departure General administrative duties to support the unit team such as scanning documents, preparing patient notes and updating patient administration systems with accurate information relating to patient appointments Dealing with telephone and direct enquiries in a prompt and effective manner, ensuring the provision of information and prioritisation of queries as appropriate Tracking and distributing reports to referrers, ensuring that results are dispatched in line with timescales Working with the wider operational team and the booking service to resolve queries and ensure the best patient experience at all times. About you: Experienced working in a customer or patient focused environment Confident using Microsoft packages and other IT systems Strong communication skills, both written and verbal The ability to work independently and as part of a multi skilled team
Job tags
Salary
£20k - £25k per annum
