Location
Leicester | United Kingdom
Job description
External Job Advert
Job role: Senior Leaseholder Certificate Coordinator
Location: Leicester
Hours: Monday-Friday 9am-5pm
Contract: Fixed Term 6 months
The job role The leasehold certificate team are appointed by a large freehold client to assist in the process of requesting and collating Leaseholder Deed of Certificates. Leaseholder Deed of Certificates are an important process under the Building Safety Act. The team will issue Notices to leaseholders, diarise to chase, record documentation returned and report to our client.
The Senior Coordinator role will report to the Head of Building Safety, the role will involve overview of the process to ensure compliance, month end reporting and will provide support, guidance and line management of 4 coordinators
Main Responsibilities:
- Prepare and issue mail merges for first and second notices
- Keep accurate records of notices and track responses
- Scan returned documents and file hard copies
- Respond to queries raised arising from notices issues
- Telephone reminders for outstanding notices
- Reporting to Business and client as required
Person specification
- Previous administrative experience
- Previous line management experience
- Strong communication skills- written and verbal
- Attention to detail
- Strong organisation skills
- Good time management skills
- Experience of using Microsoft applications
- An understanding of building safety legislation would be advantageous but not essential as training will be provided
Who are we?
FirstPort is the UK’s leading property management company, caring for our customers’ homes across England, Wales and Scotland.With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders and over 1,600 Resident Management Companies.
FirstPort is a member of the Association of Residential Managing Agents (ARMA), the Association of Retirement Housing Managers (ARHM), and Property Managers Association Scotland (PMAS). As well as holding a Five Star Rating from the British Safety Council, FirstPort is an accredited Safe Agent and belongs to The Property Ombudsman.
Why choose us? By joining us, you will work with industry professionals who are committed to providing the highest levels of customer service, as well as ensuring we put our people first.
The benefits of working with us can include free parking, free fruit, discounted gym membership, a true work-life balance and the opportunity of growth and progression. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.
We’re committed to promoting diversity at FirstPort and recruit on merit.We are an inclusive employer that prides itself in being so diverse.
What’s next? To start your application for this role we will ask you to upload your CV and answer a few questions.
Our recruiters will work with our managers to review your CV. If unsuccessful you will be notified. If you meet the criteria for the role, we’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager.
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Job tags
Salary
