Sales Coordinator and Office administrator
Location
Guildford, Surrey | United Kingdom
Job description
Sales Coordinator and Office administrator
Guildford Temporary £27,000 - £32,000 per year
- Do you have customer service experience?
About Our Client
The client is a well established family run business in the Guildford area looking for a Sales Coordinator and Office administrator to join their Admin and secretarial team
Job Description
Sales Coordinator and Office Administrator - Guildford
- To answer all incoming calls in the office: calls related to general enquiries, opening times for visiting experience.
- Role to support the events team with event co-ordination, liaising with estate dining manager on existing, new and potential sales business.
- To liaise with clients from initial enquiry stage, through to provisional hold of new events in the diary; through to sending contracts and liaising with the accounts team on sending invoices.
- To fully manage the diary of all events - Through event works (CRM system). To have prior knowledge of general CRM systems would be a huge advantage. This diary must be kept fully up to date and used consistently for accounts pipeline and sales figures.
- To plan and co-ordinate events - through liaison with client on the telephone and in person meetings. Must have great attention to detail and good administration skills to take notes. Sales Co-ordinator to translate all information onto event function sheets for the events team to communicate all details involved for the event estate dining manager and kitchen team.
- This role will also include ensuring clients cost sheets and quotes are up to date and are sent to accounts for invoicing in appropriate time.
- Candidate to work closely with the accounts team on ensuring events are paid in a timely manner (prior to event) and that deposits for new bookings are made. This will affect pipeline and sales figures. Sales Co-ordinator to confirm to new clients once payments have been received.
- Candidate to feel comfortable liaising with all departments - Kitchen, Events team, Visitor attraction, estate management team, Grounds, and accounts team.
- Candidate must have great customer service experience and have good interpersonal skills to be flexible and adaptable in different environments.
- Role to support the visitor attraction team (Ticket kiosk and house guides) with offering exceptional customer care to our visitors. This may include rota management (Via Planday system) and ordering additional items they need for their work areas, along with assisting with administration. Role includes providing kiosk team with group visit information - 2 weeks in advance of their visit; to include liaising with house teams on tour times with multiple groups. Additional help with till support and covering lunch breaks maybe required.
The Successful Applicant
A successful applicant will have some of the above experience & be available on short notice
Page Personnel is part of PageGroup. Page Personnel is a trading name of Michael Page International Recruitment Limited. Registered in England No. 04130921 Registered Office: 200 Dashwood Lang Road , Addlestone, , Surrey , KT15 2NX
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