Urbanberry
Location
Glasgow | United Kingdom
Job description
Our client is looking for a self motivated Technical Business Support Specialist to be hybrid working in Glasgow 3 days a week.
A Technical Business Support Consultant role is to implement, maintain, and support internal and client-facing digital products.
Working for a highly regarded Travel Management Company, you’ll become an expert in the functionality of IT products.
Providing excellent customer service directly to corporate clients from within a dedicated online team
Offer technical support and provide training on all enquiries related to the online products
Conduct all communication with clients with the utmost professionalism
Assist with problem resolution from initial logging through to resolving
Logging all client enquiries, ensuring trends are recognised and analysed
Working Monday- Friday, this is a full time position in a busy and welcoming office environment. We’re keen to hear from people who EITHER already have a great understanding of how online booking tools and traveller tracking software work, or, who are keen and eager to progress their travel career in to this sector. You must enjoy being part of an interesting, diverse and global organisation!
If you’re interested in hearing more about this Tech Support role, please check you meet the following criteria and apply now with your CV for further information!
Experience of working with travel technology- ie, self booking tools, GDS systems etc
A naturally inquisitive personality with strong problem solving skills
An ability to explain simply what may seem complex to others
Knowledge of a GDS
Attention to detail with strong communication skills
A keen and passionate personality, always willing to go the extra mile to provide excellence for your clients
Don’t miss this opportunity to work for such an iconic Travel Management Company where you will know your hard work and commitment is appreciated, plus have the chance to develop a rewarding career as you go!
As part of our values, we are committed to supporting Equality, Diversity and Inclusion within the Business Travel sector. We actively celebrate differences in applicants’ abilities, sexual orientation, ethnicity, faith, gender identity, neuro diversity and more. With every step of your journey with us as recruiters, you’ll feel a sense of belonging and support.
Job tags
Salary
