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Location

Ipswich, Suffolk | United Kingdom

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Job description

Programmed Works Officer – Crane Hill Lodge/ Hybrid

Salary: £33,600 per year
Hours: 37 hours per week; Monday – Friday
8:30am – 5pm (Friday 4:30pm finish)
Location: Crane Hill Lodge (Hybrid working)
Ref: IP302

The purpose of this post is to assist the Head of Compliance and Planned Works in the management of Orwell’s planned improvements to ensure that they are all completed to a high standard, on time and in accordance with Orwell’s service standards.

As part of this role, you will also:

• Ensure high levels of customer service and communication is maintained with tenants, Housing Officers, Orwell’s operatives, and external contractors.
  
• Assist with all day-to-day matters relating to the delivery of planned improvement work ensuring all work is carried out in accordance with the approved budget and any variations are highlighted.
  
• Produce regular reports on progress ensuring key milestones are set and monitored for planned works.
  
• Make sure that all planned improvements attain a high standard of workmanship.
  
• Ensure that all work is snagged, defects are completed, and that the handover procedure is followed for planned work.
  
• Contribute to service delivery and project planning processes and tenant and resident consultation processes.
  About you
  Our ideal Programmed Works Officer will have:
  
• Previous experience of working in a customer facing environment, dealing with difficult and complex situations.
  
• At least two years of direct experience of working in a related field.
  
• Experience of managing projects, building contracts and contractors and producing written reports.
  More reasons to apply…
  
• 22 days annual leave (pro rata) plus bank holidays
  
• Retail discounts via our rewards platform (restaurants, shopping, days out gym memberships, cinema tickets, holidays, Sky store and much more…)
  
• Onsite parking
  
• Cashback Health plan
  
• Access to Blue Light Card – membership fees apply
  
• Reward and recognition awards
  
• Ongoing training and development & opportunities to progress in your role through the Orwell Academy
  
• Wellbeing programme
  
• Great training and development opportunities
  Person Specification:
  
• 5 GCSE (or equivalent) Grades A-C including Maths and English Language
  
• Appropriate technical qualification, is desirable
  
• Contract Management JCT or equivalent, is desirable
  
• L3 Project Management, is desirable
  
• A related building compliance related qualification, is desirable
  Due to the nature of this role, a full driving licence is essential.
  Interviews: To be confirmed
  Before applying…
  Please notice Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role.
  

  Under the provisions of the Data Protection Act 2018 by applying for this vacancy, I give my consent for Orwell Housing Association Limited to process personal data, sensitive or otherwise, in accordance with privacy policy for the sole purpose of determining suitability for the post in question and compliances with the Equality and Diversity Policy. To view our policy, please go to:

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Job tags

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Salary