Home Group Limited
Location
Gosforth, Tyne and Wear | United Kingdom
Job description
Support Worker – Older People Services
Newcastle, Gosforth
Permanent, Full time (37.5 hpw) Monday to Friday 9am until 5pm, some flexibility may be required at times
Pay £10.90 per hour (£21,314 per annum) and great benefits including Health Cash Plan
Home, a place where you belong
As a Support Worker at our Older People Service at Regent Farm Court, you’ll be the face of the service. You will ensure that customers feel at home at all times. You’ll make a big difference each day, getting to know customers, having a natter over a brew or two, or even joining in / arranging activities in the communal areas. Amazing, right!
Typical day as a Support Worker
• Cuppas, chats and catch ups. You will be a pro at your time management skills getting the job done.
• Completing health and safety checks around the communal areas, raising repairs and maintenance as and when.
• Be responsible for any welfare checks, this could be over the phone or by door knock.
• Be the face of the service as you welcome visitors into the service, following set processes.
• You will be accountable to get to know your customers and be a keen collaborator with set activities. For example, bingo, crafts and quiz afternoons.
• Safeguard your customers, ensuring their health, safety and wellbeing is a priority at all times. Sometimes you may need to send an alert when you feel something is not right.
• Helping customers with daily living activities such as budgeting, benefits maximisation and maintaining their tenancy.
• Carrying out risk assessments, support planning, goal setting and regular reviews.
Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for a Top 10 Great Place to Work in the UK!
You bring
• Passion to support our customers to live their best life, working together with a keen eye for detail.
• Constantly caring with experience of supporting / helping others. You may have worked in care before or have experience of caring for others such as family members or children.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach.
• Perfect at prioritisation, being at your best to bring the best for customers.
• Recognise every customer is different and you’re able to adopt a flexible, personal approach, listening to customers to understand their needs
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.
Our team
You’ll join Susan and our Older People team, we’re super passionate about what we do! We’re really proud of the way our different services work together to support all our teams. We’re a supportive bunch and like to support each other through Teams and catch ups in each other’s schemes.
Job details
• Customer group - people aged 55 years and above.
• Working at Regent Farm Court, Gosforth.
• Working Monday to Friday 9am to 5pm, some flexibility may be required.
• Able to use technology to update support plans, complete essential eLearns and to collaborate with colleagues.
• You’ll need a DBS check done and we will pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
What’s in it for you?
• 25 days annual leave (increasing to 30), the option to buy 5 more, a me day (to take off for whatever you fancy) and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about our benefits on our website.
Find out more
Click APPLY NOW to see our Support Worker Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do, to help you shine in our process at [email protected]
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .
Job tags
Salary
£10.9 per hour
