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Assistant Director of Estates and Facilities Management


St Helens and Knowsley Teaching Hospitals NHS Trust


Location

Ormskirk, Lancashire | United Kingdom


Job description

A Vacancy at Mersey and West Lancashire Teaching Hospitals NHS Trust.

Mersey and West Lancashire Teaching Hospitals NHS Trust (MWL) was formed in July 2023 following the transaction between St Helens and Knowsley Teaching Hospitals NHS Trust and Southport and Ormskirk Hospital NHS Trust.

MWL provides services from multiple locations over a large geographic area, there are 5 hospitals, multiple (owned and leased) community locations and office accommodation for corporate functions. This is a complex mixed estate, with two hospitals provided under a PFI agreement (which includes hard and soft FM services for these sites) and other sites where all services are delivered by in house teams. Health and Safety and EBME are also included as part of the Estates and Facilities portfolio, at the Trust.

There is a significant Estates and Facilities agenda to help the new trust deliver its ambition of providing 5 star patient care for all its patients, this includes enhancing the facilities services, implementing national initiatives, maintaining excellent public and private sector partnerships and developing plans for significant capital developments to achieve the optimum configuration of services.

This recruitment process will include an assessment centre.
Assessment centre date is yet to be confirmed.

The Trust is now seeking an Assistant Director of Estates and Facilities, who will report to the Deputy Director of Estates and Facilities. The postholder will assist the Deputy Director of Estates and Facilities in creating a single Estates and Facilities service across the new organisation, with the aim of delivering consistently high standards of service and an excellent environment for patients, staff and visitors across the Trust. This role will be predominantly based on the Southport and Ormskirk hospital sites with travel to other sites as required.

Applicants must be able to demonstrate knowledge and experience of leading inhouse hard and soft FM services, have good understanding of PFI contracts and experience of delivering ambitions estates strategies. Have experience in leading a team to deliver complex backlog maintenance programmes and an excellent drive for continuous improvement and focus on doing the right thing for patients are essential qualities. Applicants must also demonstrate highly developed communication and influencing skills, alongside their technical knowledge.

You will be a key member of the Estates and Facilities leadership team within the new organisation, ensuring a safe, secure, and high-quality patient environment. Being innovative, delivering service change and offering leadership and inspiration, you will use your skills and personal attributes to lead by example and motivate staff to continually improve themselves and their services.

The Secretary of State has approved the partnership between St Helens & Knowsley and Southport & Ormskirk Hospitals.

From 1stJuly we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.

The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals.

The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.

Our Vision is to deliver 5 Star Patient Care:
• CARE that is evidence based, high quality and compassionate
• ​​​​​​SAFETY that is of the highest standards
• COMMUNICATION that is open, inclusive and respectful
• SYSTEMS that are efficient, patient centred and reliable
• PATHWAYS that are best practice and embedded, but also respect the individual needs of patients

Our achievements include:
• Trust rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme

Please see our Wellbeing & Benefits booklet for more information on our staff benefits. Accessible version available upon request.

KEY DUTIES
• In conjunction and agreement with the Deputy Director of Estates and Facilities lead on the development and introduction of a vision and strategy for the Estate and Facilities Management business area that incorporates new and innovative business management strategies and plans to maximise the organisational efficiency of the service areas, the Division and the Trust as a whole, including the involvement of other health and social care economy partners.
• Responsible for providing high-level operational and strategic business planning and leadership to ensure that Estate and Facilities Management achieves its performance objectives.
• Provide strong visible leadership within the service area in partnership with Directors and Assistant Directors.
• Development of new services and improvement of current services, service re-design and successful leadership of the Trust.
• In conjunction with the Directors and Assistant Directors, to influence and negotiate in a multi- agency environment within the health and social care economy, in relation to service and/or funding changes.
• Lead Trust-wide initiatives and projects as required.
• Ensure all activities within area of responsibility comply with all current legislation, and Trust policies and procedures.
• Develop and implement policies, procedures and any other associated documentation that support and develop the services provided by Estate and Facilities Management, and the wider Trust.
• Represent the service and / or the Trust at internal and external committees, meetings, groups, forums etc.
• Provide advice and guidance on ensuring the statutory compliance and resilience of the organisation is maintained.
• Lead projects and improvement initiatives as identified in the Annual Business Plan and in line with the integrated business plan.
• Deputise for the Deputy Director of Estates and Facilities, as required, on Estate and Facilities Management strategic and operational matters.
• Ensure that the post-holder’s services deliver targets in line with the Trust strategic aims and objectives.
• Support the Deputy Director of Estates and Facilities to ensure each service area within Estate and Facilities Management has clearly defined performance objectives supported by a management regime to deliver continuous improvement.
• Represent the service or Trust at local or national meetings.
• In agreement with the Deputy Director of Estates and Facilities develop and introduce the vision and strategy for Estates and Facilities Management, the Division, and the Trust as a whole, including the involvement of other health organisations and partners.
• In conjunction with Finance and Procurement colleagues, work to ensure that where applicable services are marketed effectively, and to assist in the optimisation of all opportunities for new business.
• Understand and lead projects where multiple projects link together across the operational services, including those covering service redesign and cost improvement programmes.
• In partnership with the Human Resource colleagues regularly review the service area workforce to ensure it has the right numbers of and the right level of knowledge skill and expertise skill to deliver services in the most effective and efficient way.
• Responsible for the overall service provision including numerous different specialist services to client group(s) within own operational area.
• Responsible for all or parts of the Estate and Facilities Management service provision when delegated and/or deputising for the Deputy Director of Estates and Facilities.
• Drive through the delivery of ambitious targets to continually improve performance within the service area.
• Ensure that all staff in the service area are clear about what is expected and are working together in successful teams to achieve the Trust’s vision and values.
• Lead on the implementation of new policies and cultural change.
• Lead on the development and communication of challenging service development strategies for each area within the service, ensuring that staff are engaged in the process and understand the strategic direction for the service area.
• Ensure that all income required to support delivery of the service is identified and that budgets are realistic and appropriately managed.
• Work with internal and external partners to ensure that delivery plans support the wider health and social care agenda including improvements in equality and access and ensure that the delivery of the post-holder’s service supports these plans.
• Challenge existing practices, ensuring that progressive solutions, which take into account models of best practice, are incorporated into service plans.
• Support and challenge clinicians to deliver service re-design projects that deliver improved outcomes for Service Users and their families and carers, and that ensure more efficient use of resources.
• Ensure that all clinical, financial and governance performance management requirements within their service area are fulfilled.
• Promote a culture where governance and risk management are seen to be everyone’s responsibility.
• Ensure that safety and quality is at the center of service area strategic planning, service planning, analysis, and delivery.
• Undertake the required redesigning of services which reflect the strategic aims and objectives agreed for those services.
• Promote a culture that supports the Values and Vision of the Trust, and where staff feel empowered and accountable for service improvement at local level.
• Ensure that training is made accessible to all staff within the service, recognising the diverse needs of the workforce.
• Ensure all activities within area of responsibility are managed and operated in line with current legislation, national guidance (e.g., CQC, CQUIN, HBN, HTM), and Trust policies and procedures.
• Provide assistance to managers across the Trust in developing and testing resilience measures.

PROFESSIONAL RESPONSIBILITIES
• Act as the Responsible Person with regards to all statutory and mandatory compliance.
• Responsible for all information systems that are specific to services provided by Estates and Facilities
• Co-ordinate the development and implementation of a range of systematic reporting arrangements across the directorate to accurately record and monitor performance against local and national targets and to pro-actively manage variances.
• Help develop and implement effective systems to record and monitor governance and risk information, and to provide reports to the relevant Trust Committees.
• Ensure that systems are in place to deliver accurate and timely statutory information such as Data Protection and Freedom of Information.
• Develop and maintain service-related databases to plan and develop the
• Ensure completion of any external or internal returns relating to area of responsibility. (e.g. mandatory ERIC and PLACE returns)
• Act as Information Asset Owner for software systems managed by the services within area of
• Provide advice to a range of users, both internally and externally to the Trust, on access control, accommodation and switchboard matters.

ADMINISTRATIVE RESPONSIBILITIES
• Provide regular reports to the Deputy Director of Estates and Facilities with assurance that appropriate follow up actions are completed.
• Identify, develop, analyse and produce a range of statistical information, using specialised software programmes and standard office software (MS Excel, Word, PowerPoint ), and to communicate findings to key stakeholders.
• Ensure completion of any external or internal returns relating to area of responsibility. (e.g. mandatory ERIC and PLACE returns)

This advert closes on Friday 23 Feb 2024

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