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IT Change Manager


Lookers Plc


Location

Altrincham, Greater Manchester | United Kingdom


Job description

OTE: GBP £52,000.00/Yr. Overview:

IT Change Manager

Manchester - Hybrid ( 3 days in the office )

Permanent - Full time role

Salary - up to £52,000 depending on experience

As IT Change Manager, you will have the day-to-day responsibility for the Company’s ITIL Change function. You will provide subject matter expertise and thought leadership for the processes and capabilities within this discipline, supporting and coaching the business to provide high-quality change management to the wider technology function.

A key deliverable of this role will be to understand and refine the IT Business Change processes, overseeing the operational gates involved in planning, scheduling, and deployment of software releases for the wider business technology platforms and applications. You will work closely with IT and business stakeholders to ensure that planned releases, infrastructure upgrades, and projects meet operational quality standards and minimize disruption to the production environment.

This is a ‘team-lead’ role so you will be hands-on managing change, follow-up, and continual service improvement, as well as providing direction and support to the other members of the wider IT team.

You will be joining Lookers at a time of significant change and the successful candidate will play a key part in supporting the organisation's modernisation journey. This role would suit a self-starter who is comfortable establishing new ways of working and embedding them with a diverse stakeholder group. You will have the opportunity to help establish the change management framework, processes, and procedures.

Responsibilities: Qualifications:

We are looking for an individual that can work individually, as a part of a team or as part of a project. Someone that is comfortable communicating at all levels and the capability to chair large meetings. You will have overall responsibility for a suite of ITSM capabilities including IT Change Management, with overlaps of Problem Management and Major Incident Management. You will provide direction and advice to your team to support them making improvements to their assigned processes, ensuring these are operated to a high standard and in line with Looker’s requirements. You will be expected to help prioritise and drive forward improvement initiatives for your assigned capabilities.

About us:

Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus;

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for?

Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.


Job tags

Permanent employmentFull timeWork at officeHybrid workHoliday workFlexible hours


Salary

£52k per annum

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