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Agile Coach


Marc Ellis


Location

UAE | United Kingdom


Job description

Lead Agile Coach

Description:

As a Lead Agile Coach at Emirates NBD, you will play a pivotal role in orchestrating an ever-evolving

transformation journey within the organization. The primary objective is to establish several cross-

functional Tribes, each embracing self-sufficiency and delivering an excellent customer experience.

Your leadership will be integral in guiding the evolution towards a collaborative and Agile culture.

You will be empowered to come up with & implement new transformational ideas that can take the

organization to the next stage of customer centricity, whilst ensuring uniformity within the

Tribe/Domain operating model and enabling your Agile Coaches to succeed within those Tribes.

Qualifications and Experience:

• Between 5 to 8 years of Scaled Agile/Enterprise Coaching and 5 Years of running Agile

squads

• Banking experience preferred

• Leadership coaching certifications preferred

• Scaling Agile/Enterprise Coaching certifications preferred

Key Responsibilities:

Agile Transformation Leadership:

• Lead and drive the agile transformation strategy for the organization, ensuring alignment with

business objectives.

• Establish agile principles and practices to enhance efficiency, collaboration, and innovation.

Coaching and Mentoring:

• Provide hands-on coaching and mentoring to Agile Coaches, domains managers and executives

(multiple tribes and platforms), on agile principles and practices.

• Foster a culture of continuous improvement, encouraging adaptive mindsets and behaviors.

Training and Development:

• Develop and deliver tailored training programs to enhance agile knowledge and skills across various

domains and levels.

• Facilitate workshops and learning sessions to promote a shared understanding of agile concepts.

Stakeholder Collaboration:

• Collaborate with key stakeholders, including executives, tribe heads, and Global POs, to align agile

initiatives with business goals.

• Act as a bridge between IT and business units to ensure a holistic understanding and implementation

of agile practices.

Agile Metrics and Reporting:

• Define and track key agile OKRs and metrics to measure the success and effectiveness of agile

practices.

• Provide regular reports and insights to leadership on the progress of agile transformation initiatives.

Scaling Agile:

• Implement agile frameworks and methodologies at scale, considering the specific needs and

challenges of the Domains.

• Work on scaling agile practices beyond domains to the organization.

Change Management:

• Actively manage and mitigate resistance to change, guiding the organization through cultural shifts

required for successful agile adoption.

• Develop change management strategies to address organizational challenges and promote agility.

Continuous Improvement Culture:

• Instill a culture of continuous improvement, encouraging feedback loops and a mindset of learning

from both successes and failures.

• Lead strategic retrospectives and improvement initiatives to enhance domain and organizational

performance.

Agile Community Building:

• Facilitate the formation of agile communities of practice to encourage knowledge sharing and

collaboration among agile practitioners.

• Organize and participate in events that promote agile best practices and insights.

Risk Management and Compliance:

• Ensure that agile practices align with regulatory requirements and compliance standards within the

banking sector.

• Mitigate risks associated with agile implementation and provide guidance on risk management.

Lead Agile Coach - Skills Matrix

Skills Proficiency Level Comments/Examples

Agile
Methodologies

Expert Extensive knowledge and practical experience in
applying various agile frameworks (Scrum, Kanban,
SAFe, etc.)

Coaching and
Mentoring

Expert Proven ability to coach and mentor individuals, teams,
and leaders in adopting agile principles and practices.

Leadership and
Influencing

Expert Strong leadership skills with the ability to influence
and guide stakeholders at all levels of the
organization.

Training and
Facilitation

Expert Skilled in designing and delivering effective training
programs and facilitating workshops to enhance agile
understanding.

Change
Management

Expert Proficient in change management principles,
addressing resistance, and leading cultural
transformations within organizations.

Stakeholder
Collaboration

Expert Excellent collaboration skills, fostering positive
relationships with key stakeholders, executives, and
cross-functional teams.

Scaling Agile Expert Experience in implementing and scaling agile practices
across large enterprises with a focus on customizing
frameworks to meet organizational needs.

Agile Metrics and
Reporting

Expert Competency in defining and tracking key agile metrics,
providing actionable insights for continuous
improvement.

Continuous
Improvement

Expert Proven ability to foster a culture of continuous
improvement, leading retrospectives, and driving
initiatives for enhanced performance.

Risk Management
and Compliance

Advanced Understanding of regulatory requirements in the
banking sector and proficiency in managing risks
associated with agile practices.

Communication
Skills

Advanced Clear and effective communication, both written and
verbal, with the ability to convey complex agile
concepts to diverse audiences.

Problem Solving Advanced Strong analytical and problem-solving skills,
addressing challenges and finding innovative solutions
within an agile context.

Team Collaboration Advanced Ability to foster collaboration, teamwork, and a sense
of ownership among diverse teams.

Agile Community
Building

Advanced Experience in establishing and nurturing agile
communities of practice, promoting knowledge
sharing and collaboration.

Industry
Knowledge
(Banking)

Varies Solid understanding of the banking industry, its
regulatory landscape, and specific challenges relevant
to agile implementation.

Certifications Varies Possession of relevant certifications such as CSM,
SAFe, or other agile-related certifications.

Adaptability Expert Demonstrated ability to adapt to changing
environments, staying current with industry trends
and emerging agile practices.


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