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Customer Experience Specialist


Cox Motor Group


Location

Blackpool, Lancashire | United Kingdom


Job description

If you are confident, courteous, considerate, highly organised and revel in success…..then we want to talk to you. Great customer service is what we are all about. Can you help us deliver it?

We are not shy to admit that the motor trade has changed over recent years. And so has our customer’s expectations and ours too.

We want bright, enthusiastic people that are a joy to be around. Someone that is always thinking ahead to how they can make a difference to someone’s day, exceeding all expectations and to deliver 100% of what they promise. An experience customers will want to shout about.

You must be a pleasure to speak to face to face, on the telephone and across video platforms. An ability to engage via social media would be an advantage too to help bring even more personality to our dealership. Good written communication will definitely help you sell via email. And being on top of things is an absolute must. Our customers expect it and rightly so!

You will no doubt be passionate about motorcycles. We want you to make our customers passionate about our motorcycles too. You’ll need a full motorcycle licence as we want you to be able to talk from experience about our products and potentially specialise in areas where product knowledge will be key.

We’ll give you the chance to attend Product Familiarisation Seminars on new models as well as the opportunity to get involved in rideouts, quiz nights, BSB weekends and more that help bring more custom to our doors.

The job is based around a £17,000 basic salary with an OTE in excess of £32,000 for the right candidate. Earnings are uncapped, so the more you put in, the more you will definitely get out of the role.

The highlights:

Please send a covering letter with your CV expressing why you feel you are the best person for the job.

Customer Experience Specialist

Overview

Posted 21-02-2024 Location Blackpool Dealership North West Honda Super Centre Contract Full Time Salary £32,000 + OTE

Description

If you are confident, courteous, considerate, highly organised and revel in success…..then we want to talk to you. Great customer service is what we are all about. Can you help us deliver it?

We are not shy to admit that the motor trade has changed over recent years. And so has our customer’s expectations and ours too.

We want bright, enthusiastic people that are a joy to be around. Someone that is always thinking ahead to how they can make a difference to someone’s day, exceeding all expectations and to deliver 100% of what they promise. An experience customers will want to shout about.

You must be a pleasure to speak to face to face, on the telephone and across video platforms. An ability to engage via social media would be an advantage too to help bring even more personality to our dealership. Good written communication will definitely help you sell via email. And being on top of things is an absolute must. Our customers expect it and rightly so!

You will no doubt be passionate about motorcycles. We want you to make our customers passionate about our motorcycles too. You’ll need a full motorcycle licence as we want you to be able to talk from experience about our products and potentially specialise in areas where product knowledge will be key.

We’ll give you the chance to attend Product Familiarisation Seminars on new models as well as the opportunity to get involved in rideouts, quiz nights, BSB weekends and more that help bring more custom to our doors.

The job is based around a £17,000 basic salary with an OTE in excess of £32,000 for the right candidate. Earnings are uncapped, so the more you put in, the more you will definitely get out of the role.

The highlights:

Please send a covering letter with your CV expressing why you feel you are the best person for the job.

Please note applications without this will not be considered.

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Note: Upon offer of employment we reserve the right to request a Criminal Records Bureau Disclosure at Standard level and this disclosure will include details of cautions, reprimands or final warnings as well as convictions.

Note: Please provide details in the message field of any convictions which are not spent under the terms of the Rehabilitation of Offenders Act 1974.

Apply in writing

Please send your CV to the following address

#J-18808-Ljbffr


Job tags

Full timeContract workWork at officeHoliday workNight shiftWeekend work1 day week


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