Entry Level Opportunity!

Location

Guildford, Surrey | United Kingdom

Job description

Entry Level Role! - Sales Support Executive (HYBRID!)

Are you a graduate looking for their first entry level role?

Do you have experience in customer services looking for your next step?

If so keep reading as this could be for you!!...

Guildford -Central (Walking distance to station)

£22,000 pl us hybrid working! (2 days in the office) 25 days holiday (plus Bank Holidays), Pension scheme, company events, discounts on products, month team outings, Summer Hours & SO MUCH MORE!!

Overview:

Hours: Monday -Friday 9am -5pm

An exciting opportunity to join a successful online retailer in the heart of Guildford!

As this business continues to grow they are seeking a motivated individual to play a pivotal role in supporting the brilliant and successful sales teams.

**Full training will be provided**

Responsibilities:

• Ensuring customer deliveries are monitored


• Ensuring customers receive an after sales care call


• Responding to tickets and calls within SLA timeframes


• Monitor inbox, flagging quote requests to the relevant account manager.


• Setting up new customer accounts, passing leads to the relevant sector manager


• Monitors sales order dispatches and flags issues to the relevant account manager for any necessary follow up.


• Supports the teams on retention and re-engagement calls

Skills/Experience:

• Proven experience in customer service/ administration


• Relevant experience of a retail organisation within a store or head office environment ideal but not obligatory.


• Uses initiative to solve problems


• Numerate with good Excel skills

If this is for you then you should apply today! If you know someone else who may be suitable, please pass on their details or ask them to apply!

Click on the apply button or call me, Annie Hollidge for more information on the role on [email protected]

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Job tags

Salary

£22k per annum