Contact Centre Administrator

Location

Hertford, Hertfordshire | United Kingdom

Job description

Title: Contact Centre Administrator Location: Hertford Pay: £23,500 per annum Hours: Monday to Friday 0 9:00-17:00 We are looking for a permanent Contact Centre Administrators in Hertford for an immediate start. Contact Centre Administrator Details: Salary: between £23,500 per annum Salary review every 6 months Recovering unpaid monies in a timely and accurate manner Providing prompt and efficient service to clients Dealing with inbound/outbound calls Following set processes and guidelines to ensure all required actions are carried out to achieve the desired outcome Processing card and cheque payments Assisting clients with any queries and responding to emails Ensure daily individual and team targets are achieved Reporting to the management team Contact Centre Administrator Requirements: Excellent customer service, communication and organisational skills Great telephone manner and familiarity with customer systems High attention to detail Contact Centre Administrator Benefits: 25 days of holiday plus bank holidays

Job tags

Salary

€23.5k per annum