Customer Service Representative, Kingston upon Thames (Graduate Scheme)

Location

Kingston upon Thames, Greater London | United Kingdom

Job description

Overview

Customer Service Representative

Location: Kingston Upon-Thames

Salary: £17,000

Hours: Full Time

Our client is looking for a Customer Service Representative agent to join their successful team and to be responsible for a range of duties related to the administration of their products. This is a fantastic opportunity for a recent grad to be part of a rapidly growing organisation. You will receive full training for the role.

Job Requirements

• To deal with incoming calls in a prompt, professional and compliant manner
• To meet the documented service levels for all products
• To provide cover for the Office Administrator in his/her absence
• From time-to-time, carry out any other work necessary to ensure that the office and insurance administration function effectively
• Dealing with customer requests
• Handling referrals
• Handling queries from a variety of department
• Dealing with customer requests, by telephone or in writing

Candidate Requirements

• The ideal candidate will be a recent grad
• Minimum of 1-2 years experience of working in a busy Customer Services environment Personal characteristics
• A positive, can-do attitude & a passion for providing a high quality service to customers
• Good written and spoken English
• A structured and organised approach to working
• Ability to multi-task and work under pressure
• Excellent telephone manner

Your application will be passed to our team of recruitment consultants and should your CV be a match for our Client’s requirements we will be in touch ASAP to arrange an interview. Unfortunately due to the volume of applications we receive we are unable to respond to every unsuccessful applicant, therefore if you do not hear from us within 10 days of your application please be aware that in this instance the Client has chosen not to pursue your application for this position. Kingsgate Recruitment do not discriminate on grounds of Disability, Race, Age, Gender, Creed or Sexual Orientation and comply with all relevant UK legislation

If you think youor CV suits this job, or would like to know more, please email your CV to [email protected]

Unfortunately due to the volume of applications we receive we are unable to respond to every unsuccessful applicant, therefore if you do not hear from us within 10 days of your application please be aware that in this instance the Client has chosen not to pursue your application for this position.

Kingsgate Recruitment does not discriminate on grounds of Disability, Race, Age, Gender, Creed or Sexual Orientation and comply with all relevant UK legislation

Job tags

Salary

£17k per annum