Location
Abingdon, Oxfordshire | United Kingdom
Job description
Logistics Operations Administrator
£26,000 per annum
Steventon
Pertemps are seeking a Logistics Operations Assistant who'll thrive amidst drivers, management, and our valued customers. This role encompasses diverse transport administration tasks, with a primary focus on our Pallet Business. From coordinating collections and deliveries to managing queries, this role is integral to our operational success.
Responsibilities include: - Investigating customer queries
- Producing and resolving issues raised on the KPI reports
- Ensuring prompt responses to emails and telephone calls
- Managing claims for delays and damages raised by customers
- Resolving customer invoice queries
- Working with the storage team to manage inbound storage, storage picks and the despatch of stored pallets
- Reporting pallet discrepancies and charging depots accordingly
- Accepting or disputing pallet queries on the pallet portal before deadline
- Printing labels and bar codes
- Assisting with the efficient routing of deliveries and collections, and planning
- Routing using MaxOptra Software (training provided)
- Providing cover for holiday and other absence
- Liaise and provide support to the drivers, warehouse staff and the sales team
Ideal Candidate: We're looking for a reliable, self-motivated individual keen on learning and contributing to our close-knit team. Prior experience in a transport office is essential, coupled with exceptional attention to detail and proficiency in IT. Familiarity with Microsoft Office and TMS systems is required. Don't worry if you're not well-versed in our client's operating systems; comprehensive training will be provided!
Work Schedule: Expect a shift pattern is generally with the standard hours from 08:00am to 18:00pm, Monday to Friday. Some flexibility may be needed based on workload and business demands, including one Saturday morning in every four.
Perks: - Engaging company events
- Comprehensive pension plan
- Cycle to work scheme
- Employee discounts
- Free and onsite parking
- Referral program
- Store discounts
Additional Details: - Shifts: 10-hour day shift, Monday to Friday
- Potential for yearly bonuses
- Preferred experience in customer service and administration (minimum 1 year)
- A driving license is preferred
For more information, please call Harry in our Didcot Office
Job tags
Salary
£26k per annum
