Dealer Standards Auditor

Location

Winchester, Hampshire | United Kingdom

Job description

Dealer Standards Auditor

£40,000 per year

Permanent

40 hours per week, Monday-Friday

Field-based, Winchester

Do you have great experience in dealerships?

Do you want to be part of a motivated and enthusiastic team?

MSXI has the job for you!

MSXI are currently seeking an auditor and coach to join our nationwide team to carry out standards audits for multiple manufacturers in their sales and aftersales departments assessing compliance against the published brand standards.

The Role

The Dealer standards auditor and coach will need to be flexible, a quick learner, be prepared to travel with overnight stays when required.

Tasks contain:

• Working within a team looking after the car, truck, motorcycle and agriculture network.
• Learn and understand the manufacture standards.
• Implement, develop and maintain the audit activity plan ensuring all events take place on time, whilst maintaining and developing the standards required by the clients.
• Provide action plans defined by the brand, detailing any shortfalls, areas of improvement and the required rectification action.
• Monitor and ensure completion of follow-up actions and re-audits in line with the deadlines.
• Ensure a consistent, transparent and documented audit trail for all activities undertaken.
• Provide ongoing coaching where required, to ensure standards are met within the required timescales.
• Act as an Ambassador for MSXI, representing MSXI values and corporate standards.

About you

Our ideal Dealer Standards Auditor will have a good understanding of dealership management and have strong negotiation, influencing and coaching skills, also:

• Qualified ISO 9001:2015 & ISO 14001: 2015 would be an advantage.
• Have a good understanding of service, parts, sales and accident repair processes and procedures.
• Experience in leadership is necessary.
• Previous experience in auditing is an advantage.
• Ability to liaise and interact with all levels within the Retailer network.
• Be prepared to travel including overnight stays (Business expenses are covered for travel) – valid UK driving license is needed.

What’s in it for you?

When you join our team, you become part of the MSX International family. It’s more than a job – it’s the opportunity to build a career, make a difference, and be part of an exciting industry.

At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organisation who takes pride in our diverse workforce.

In joining MSX, you can enjoy:

• £40,000 per year
• Company Car
• Fuel Card
• 25 days annual leave (plus Bank Holidays)
• Pension Plan
• Life Assurance
• Cash back health care scheme
• exclusive discounts on everyday purchases
• exclusive discounts on car purchases
• potential to progress within the company, with global opportunities updated regularly

Working pattern and location

• 40 hours per week
• Monday - Friday
• Field-based, South-East of England
• Permanent contract

About MSX:

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

• Consumer Engagement
• Parts, Accessories & Service Performance
• Actionable Insights
• Diagnostics & Repair Enhancement
• Warranty and Repair Efficiency
• Technical Information
• Learning Solutions
• Sales Performance

Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.

The MSXI Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSXI Mission

To harness our expertise in mobility, the creativity of our global teams,

and the power of technology, to craft tailored and innovative solutions

The MSXI Vision

To enhance every journey in the world of mobility

MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Job tags

Salary

£40k per annum