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Overnight Response Officer


East of England Co-op


Location

Norfolk | United Kingdom


Job description

Vacancy Introduction

Co-op Secure Response is looking for an Overnight Response Officer to join our skilled, engaged, and diverse team. As an Overnight Response Officer, you will be responsible for carrying out set security duties across the East of England Cooperative Society operating area as well as the Clients of Coop Secure Response. These duties will be a mixture of set tasks and response to incidents. You will be supporting our co-op in its vision to be the East of England’s most valued organisation.

Role Responsibility

The Overnight Response Officer is responsible for responding to incidents and security observations as directed by the Alarm Receiving Centre or Security Management. You will also provide support to colleagues, customers, and emergency services where required on arrival.

Additionally, you will investigate events by taking witness statements, reviewing CCTV, and gathering evidence where necessary, liaises with external agencies, supports the department with any campaigns, and ensures full compliance with Health & Safety and Data Protection legislation.

You can find out more about this role in the job description which can be downloaded at the bottom of this webpage.

The Ideal Candidate

The Overnight Response Officer is responsible for responding to incidents and security observations as directed by the Alarm Receiving Centre or Security Management. You will also provide support to colleagues, customers, and emergency services where required on arrival.

Additionally, you will investigate events by taking witness statements, reviewing CCTV, and gathering evidence where necessary, liaises with external agencies, supports the department with any campaigns, and ensures full compliance with Health & Safety and Data Protection legislation.

You can find out more about this role in the job description which can be downloaded at the bottom of this webpage.

Package Description

What’s in it for you

At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?  

Competitive rates of pay

20% discount in our food stores, along with other discounts across our family of businesses

25 days holiday (plus bank holiday entitlement) which increases with service

5% employer pension contribution

Death in service benefit

Access to our colleague communications app, The Loop

Enhanced* family leave and pay arrangements

Opportunities to grow, with award-winning training and apprenticeship programmes

Great deals and discounts across 100’s of high street and online retailers

Financial wellbeing support, including Wagestream®

Check out the detail of all our colleague benefits here.

* Enhanced on statutory terms, subject to service criteria.

We recognise the challenges people face trying to balance commitments both in and out of the workplace -  perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.

 

About the Company

The East of England Co-op is the largest independent retailer in East Anglia, with over 230 stores and branches across Norfolk, Suffolk, Essex and Cambridgeshire.

Owned by over 260,000 members – including our colleagues – our vision is to be the most valued organisation in our region, by being a better kind of business and using our profit to make a positive impact on our communities.

Our Community Cares Fund provides hundreds of thousands of pounds to support groups and good causes, with a focus on mental health and wellbeing, food justice for all and creating community spaces. 

With a focus on environmental sustainability, we’re proud to have led the way on reducing food waste, being the first major retailer to sell food past its Best Before date for just 10p. 

At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential, whether in food retail, funeral services, property investment, travel, security, stonemasonry, events, or our support functions. 

Find out more at www.eastofengland.coop

Our Recruitment Process

If this is the job for you, simply click ‘apply’. You will be required to register a profile on our careers page. To do this simply click apply. The good news is you’ll only have to register once – after this, it’ll be easier and quicker to apply for any roles in the future too.

Please note that our working patterns are non-contractual. The advertised working pattern represents the normal working pattern for the role at time of advertisement and is subject to change.

East of England Co-op

Attached documents

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Job tags

Contract workApprenticeshipFlexible hoursShift workNight shift


Salary

£12 - £40 per hour

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