Pre Sales Consultant

Location

Remote | United Kingdom

Job description

Who are we?

At Gamma, we are a B2B communications provider that empowers business for good, for teams across Europe that want simple, intuitive experiences in an era of increasing complexity. We are a leading provider of UCaaS products into the UK, Dutch, Spanish and German business markets.

Your role as a Pre-Sales consultant will work alongside the existing UK wholesale Pre-Sales team and the Product specialists to support the Gamma sales teams and channel partners in gaining new business as well as increasing penetration into existing customer accounts, by using innovative and creative technical solutions. You will ensure effective; pre-sales and product support across all our sales channels by providing technical expertise across a wide range of Gamma products.

We are looking for demonstrable experience within a suitable; Technical / engineering / Pre-sales /Customer solutions environment with strong technical, organisational, and commercial skills.

As a Gamma Pre-Sales Consultant you support the vision and strategy for our products, you will contribute to the success of Gamma whilst the market is heading into biggest period of growth as one of the leading providers across western Europe. As with any modern technology company, expect the role and responsibilities to be varied. Whilst Pre-Sales is your key focus, you will also be working on a variety of other projects all aligned with Gamma’s core strategy.

What you’ll be involved in:

• Supporting the development of business opportunities in conjunction with the sales teams. Where appropriate provide consultancy to aid our partners in the development of their customers managed data and voice requirements.
• Manage, respond, and report on the Pre-sales support Inbox, actively feedback and constantly review and improve on its success.
• Provide a technical interface to complex design solutions on Gamma’s data & voice portfolio Lan/Wan/MPLS, SIP, UCaaS and CCass products.
• To validate appropriate order/solution/CRF documentation initiated by sales prior to submission to the internal build teams.
• Provide technical sales support and compile / complete responses for tender bids, proposals, and compliance & security requests.
• Provide product knowledge transfer to members of the sales organisation to enhance their ability to use products to create customer solutions.
• Work alongside both the Product and Marketing teams to support and feedback on Gamma’s product portfolio.
• Monitor and report on key performance indicators and metrics.
• Be recognised as an expert on the products, the market, and the industry with a deep understanding on what our competitors are doing and where they are heading to help steer Gamma.

What skills do you need to make an impact in this role:

The position will focus on a wide-ranging product set; therefore, you will need to have had experience in a suitable technical pre-sales engineering role within the Telecommunications, Unified Communication, Collaboration, Contact Centre & Data arena and must have a good understanding of all or most the following areas:

• Voice platform experience including: UCaaS, PBX, SIP, Inbound voice services, Teams DR/OC Teams phone & CCaaS experience is highly desirable.
• Data & networking skills, including WAN LAN, MPLS, and SD-WAN experience.
• Good knowledge of the data access market and available technologies & trends, Ethernet, FTTP, Sogea etc
• Telecommunications & Data certification is a plus but not mandatory.
• Have previous experience of working in a Pre-Sales environment.
• Will bring a strong end-to-end ownership attitude, with a relentless focus on helping us achieve success across the Gamma business, focussing attention where it is most needed.
• Will demonstrate deep understanding of B2B and B2C environments and associated routes to market.
• An excellent understand of the nuances of both direct and channel sales models.
• Proficient in the use of IT with a good working knowledge of MS365 applications such as PowerPoint Word, Excel, Outlook, visio, Teams etc.

This role can be hybrid from one of our offices with travel. Remote options may also be available.

Why Gamma?

There are many good reasons to join Gamma. We work in a relaxed environment with an emphasis on delivering the highest quality in everything we do. This is a really exciting time to join with a clear strategy, stable financial position, new values and exciting growth plans.

If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for! Gamma is an equal-opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves.

We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply. We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. We are a family-friendly employer with a culture based on trust, autonomy, and flexibility so that you to create a work-life balance and enjoy working here at Gamma.

Please note we only use recruitment agencies registered on our preferred suppliers list and as such, any speculative CVs received will not be considered. Agencies cannot work on this role unless released by Gamma's recruitment team.

Job tags

Salary