Internal Sales Administrator
Location
Colchester, Essex | United Kingdom
Job description
MAIN PURPOSE OF JOB:
To provide a good customer service, selling products, meeting customer needs and increasing turnover for the company. To sell SRC goods & services. Build relationships with external existing customers & approach potential new customers with the aim of winning new business.
RELATIONSHIPS:
- Responsible to: Business Manager
- Liaison with: Directors, Managers, Employees, Clients,
DUTIES AND RESPONSIBILITIES:
MAIN TASKS OF JOB:
- Co-ordinating of routing and planning of Hiab fleet.
- Listening to customer requirements and presenting appropriately to make a sale.
- Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
- Cold calling to arrange meetings with potential customers to prospect for new business.
- Responding to incoming email and phone enquiries.
- Acting as a contact between a company and its existing and potential markets.
- Negotiating the terms of an agreement and closing sales.
- Gathering market and customer information.
- Negotiating on price, costs, delivery and specifications with buyers and managers.
- Challenging any objections with a view to getting the customer to buy.
- Creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer.
- Checking the quantities of goods in stock.
- Recording sales and order information and sending copies to the sales office or entering figures into a computer system.
- Gaining a clear understanding of customers' businesses and requirements.
- Making accurate, rapid cost calculations and providing customers with quotations.
- Attending team meeting and sharing best practice with colleagues.
- To comply with the company’s Factory Production Control Manual in support of SRC Quality Objectives.
- To act in accordance with the company’s Health, Safety and Environmental policies, procedures and practices highlighting any issues appropriately.
- To perform jobs as directed by Manager.
THE IDEAL CANDIDATE:
- Enthusiastic, committed and a fast learner with previous experience of a busy environment.
• Experience within the Sales sector.
• Computer literate with strong communication skills.
• Ability to work with individuals across departments and liaise with external customers and contacts.
• Solid organisational skills and the ability to prioritise a varied workload.
• Good telephone manner.
• Flexibility to undertake a wide variety of administration tasks.
• You will be highly organised paying attention to detail and accuracy.
• Ability to work individually under your own initiative.
Job tags
Salary
