Location
Newmarket, Suffolk | United Kingdom
Job description
Senior Product Manager
Reports to: Managing Director
Location: Hybrid - Newmarket - 2-days on-site, 2-days WFH
Hours: 32 hours across a 4-day week (no salary sacrifice)
Salary: £60,000 - £80,000
Product: Evouchers |
Who we are and what is important to us:
At Evouchers (part of Wonde), our desire to provide effective, simple solutions for our customers drives our innovation forward.
We specialise in assisting local authorities, housing associations, schools, and charities in disbursing funds for essential support and welfare services directly to where it's needed most.
Our Evouchers platform is a simple, efficient payment platform, providing organisations with a seamless method to distribute vouchers for free school meals, the Holiday Activities and Food program, household essentials, energy vouchers, and much more.
Dedicated to facilitating quick and easy access to support within communities, we are unwavering in our commitment to making a positive impact.
Job snapshot:
As Senior Product Manager, you’ll play a pivotal role in driving Evouchers product strategy. You’ll be responsible for the entire product lifecycle, from ideation to market launch. You’ll be a people person who can work cross-functionally with an innovative mindset to ensure successful product delivery.
What you’ll be doing:
- Lead, manage and mentor a team of 2 product managers
- Conduct 1:1’s, setting goals & initiatives to enhance employee performance and job satisfaction
- Utilise expertise and previous experience to introduce new ways of working and processes to the product team
- Lead and support the products through their entire lifecycle, supporting the development, design and delivery of the products and their future growth
- Develop and lead the product roadmap alongside the senior leadership team, outlining the planned features & enhancement of products, with a proven track record of meeting and exceeding deadlines
- Develop a long-term product vision and product strategy that is aligned with the overall business strategy
- Conduct market research in collaboration with Marketing and Sales to gather feedback and analyse user data to identify customer needs and pain points
- Use customer feedback and product analytics to track product performance and inform its future innovation
- Lead the ideation process and prioritise product and feature ideas centred around customer and business requirements
- Identify and be accountable for the project's key metrics
- Create, prepare and deliver reports to key stakeholders on the status of developments
- Partner with multiple teams at Evouchers to create accurate User Stories
- Maintaining a well-structured and prioritised backlog
- Facilitate Agile meetings such as Agile Storyboarding and other requirement-gathering tools and techniques
- Drive sprint planning to deliver maximum value
Requirements
What we’re hoping you’ll bring:
- A minimum of 4 years in a product manager position or similar role with the ability to demonstrate ownership of the entire product lifecycle
- Previous experience in leading the development and delivery of products, particularly supporting teams and evolving processes through periods of growth
- Experience in defining and tracking key metrics centred around product success and customer satisfaction
- Hands-on experience supporting agile teams in a progressive environment
- Sound knowledge of core product management practices and processes
- A Proven track record of ability to work cross-functionally with teams to execute product releases
- Exceptional written and verbal communication skills with the ability to communicate complex concepts clearly and across various disciplines and levels within the organisation
- Ability to think creatively, and to drive products forward through innovative concepts and ideas
- Proven track record of managing multiple projects within ambitious timelines
- Ambition and initiative to drive change with the confidence to embrace new ways of working in an ever-moving sector
- Demonstrable knowledge of agile techniques, processes, patterns and tools
- Strong backlog management skills with the ability to prioritise workflow and ensure deadlines are met
- A keen eye for designing new products and functionality
Benefits
What you’ll get:
Evouchers is much more than just a place to work. It is a place to grow, innovate, excel and learn. We have tech people, creative people and people people, all focused on providing a superior customer experience.
We value, support and champion those we work with - promoting personal growth and happiness. We get that our success is dependent on the collective energy, intelligence and contributions of all our team members and we are committed to ensuring our work environment is the best it can be.
We value your commitment and have worked hard to create adaptable and comprehensive benefits packages to suit individual needs, although you can expect the below as standard:
- 4-day working week
- Onsite gym and well-being (quiet room) facilities
- Buying and selling holiday scheme
- Additional holiday for length of service
- Annual allowance for volunteering days
- Onsite trained mental health and well-being champions
- Monthly lunch club (on us)
- Comprehensive wellness programmes (think meditation retreats and continuous access to well-being apps/initiatives)
- Enhanced maternity, paternity and adoption benefits
- Electric car scheme
- Cycle to Work Scheme
- Eye examination scheme
- Financial contribution to the set up of work-from-home environments
- Use of new and leading technology in the form of apple products
- Frequent company-funded social events
- Office closure between Christmas & New Year
- Access to continuous learning and development opportunities
- Comprehensive employee referral scheme
- Casual Dress Code
In addition to the above, you’ll have access to our ‘take your pick’ benefits scheme which is tailored specifically to you!
Evouchers is an equal-opportunity employer. We encourage interest from all candidates and do not discriminate against any non-merit factors. If you require any adjustments to the application or selection process please call or email us so we can ensure you have the correct support: careers@ wonde.com/01638 438094.
Job tags
Salary
£60k - £80k per annum
