Business administrator apprentice CHANGING LIVES HOUSING TRUST

Location

Purley, Greater London | United Kingdom

Job description

What you will do in your working day

• To support the Project Team with the departmental administration
• To promote and provide appropriate information and advice about Changing Lives Housing Trust's Services and objectives
• To meet and greet all visitors to Changing Lives Housing Trust and filter appropriatley
• To provide secretarial and adminstrative support which includes typing, minutes taking, filling, data inputting, maintainence admin and management of information held by the company
• To promote the aims, objectives and services of the association to all visitors and clients
• To prepare ams assist the collect data for such weekly, monthly, quarterly and annual reports on Voids Service and Housing Benmefit Arrears or any other data which may be required
• To perform such other duties, appropriate to the role, as ma be required by the Project Manager/Changing Lives Housing Trust from time to time
• To make regular and early contact with all the clients in arrears through hostel visits (which will be support by a member of the Project Worker team), telephone call, text messages, emails and office interviews (inc. three way meetings with refers)  
• Prevent arrears from escalating in line with the Changimg Lives Housing Trust rent collection policies and procedures to prevent serious debt and homelessness
• To undertake other duties which commensurates with skills, knowledge and experience of this post, as and when required by Senior Management Team
• To keep up to date with changes to legislation and the impact of welfare reform on both clients and the organisation

The training you will be getting

Provider: Bromley College of Further and Higher Education. 

On programme training:

• Level 3 Business Administrator Apprenticeship standard
• Level 2 Functional Skills in maths and English
• Institute of Apprenticeship Certificate

End-Point Assessment (EPA)

• Knowledge Training Test
• Skills Test
• Verbal Questioning - underpinned by portfolio

What to expect at the end of your apprenticeship

• Further progression may well be available in other areas within our sector, upon successful completion of Level 3 Business Administration Apprenticeship

Job tags

Salary

£10.98k per annum