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Data Analyst


TalkTalk Telecom Group PLC


Location

Greater Manchester | United Kingdom


Job description

We are TalkTalk Group’s Wholesale Business. With an annual revenue of c £1bn and 1200 employees over 3 core sites (Salford, London and Skopje, Northern Macedonia), we are the largest UK Provider of wholesale connectivity.

Our vision is to be the UK’s #1 wholesale platform, a one-stop shop provider of connectivity, cloud and ICT services that challenges the status quo. Our mission is clear, to be the UK’s best company to work for and best to work with. We believe this success is driven by the power of employees, and that our people are experts who care, challenge and commit.

About the role

The Data Analyst role works within the Strategy & Insights team to produce insights that answer key questions and drive data-driven decisions.

The day-to-day of this role is defined by variety. You will apply your data expertise to analyse a wide array of complex datasets to strengthen the business’ strategy.

In this role, you will have material impact. You will work across the organisation (up to the senior management team) to deliver actionable insights.

The team

The Data Analyst reports into the Head of Strategy of TalkTalk Group’s platform business. Workload and day-to-day support is provided by the team’s Senior Insights Analyst.

The Strategy & Insights team sits in Finance and is based in TalkTalk HQ in Salford. It is a multi-facetted team which supports the formulation, validation, and execution of the business strategy.

Key stakeholders include the central Data teams, other Data hubs, various domain experts, and business decision makers.

What you will be working on

Analysis

Analyse complex datasets in SQL, Python, Excel, and Power BI, to develop, design, build and iterate reports and dashboards.

Create papers and presentations to share findings and data-led recommendations with stakeholders.

Project management

Work directly with management, executives, and users to shape requirements, advise on solution and deliver the work packages.

Best practice & Cross-functional collaboration

Research, share and implement Insights & Analytics best practice.

Provide support in the business-wide Analyst Community which will work to improve the effectiveness of the organisation’s analytical capabilities.

What will make you successful in your role?

Required skills and qualifications

2+ years of experience as an Analyst

Bachelor’s degree (or equivalent) in mathematics, computer science, economics, or statistics

Technical writing experience in relevant areas, including queries, reports, and presentations

Strong experience with Databricks Platform and Microsoft Power BI

Strong SQL, Python and Excel skills, with aptitude for learning other analytics tools

Experience of developing and presenting analysis to shape actionable recommendations and tell a story with data for varied audiences

Proven success in a collaborative, team-oriented environment

Proven record of delivery and ability to self-start with a ‘can do’ attitude

Methodological thinker and diplomatic in approach to solving problems

Preferred skills and qualifications

Experience within a decentralized or federated analytics function

Background in TMT / ICT sector

How we look after our employees

True flexible working and hybrid working options available for staff

25 days holiday plus your birthday off (you also get the option to buy up to 10 extra days holiday per year)

Private Healthcare for all employees

Bonus payable on all roles (subject to company performance)

A range of inclusive employee networks to help integrate employees into life at TalkTalk

As a recognised Top 50 Inclusive Employer in the UK, we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself.

We’re also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.

About Us

We’re on a mission to bring simple, affordable, reliable and fair connectivity to everyone. We believe every customer matters, so we’ve been challenging the status quo from the word go to change things for the better.

We’ve created a working environment where you can be yourself and give your all whether that be from your front room or the boardroom. You’ll be called on to out-think the competition and work closely with your colleagues to come up with new ideas and deliver great results for our customers.

It won’t always be easy, but it’s always exciting. There are great opportunities for you, and our business, if you’re ready to stand for something

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