Location
Oxford, Oxfordshire | United Kingdom
Job description
The role
We are looking to recruit an experienced Income Officer to join our Accounts Receivables team. If you’re proactive, customer focused and care about what you do we want to hear from you.
Accounts Receivable sits in the Financial Services business unit of Oxford City Council, forming part of the Revenues Team. The successful candidate will join our small, dedicated team, working primarily from home and the Town Hall in Oxford.
Our primary function is to deliver a comprehensive income collection service for a range of charges which include, commercial rent, garden waste, trade waste and various types of sundry debt. You will be required to manage an area/s of debt, taking appropriate action in accordance with the Council’s collection policies and procedures. This will include resolving customer issues to facilitate prompt payments, negotiating sustainable repayment plans and resolving bad debt.
If you believe you have the relevant skills and experience, we would be pleased to hear from you.
About us
Our ambitious leadership team and dedicated staff are working hard building a world class city for everyone. Oxford City Council has accelerated plans to build more affordable and council housing in the city. We provide services to help reduce inequality and improve the health and wellbeing of Oxford’s residents and are taking a lead on reducing emissions and increasing biodiversity to become a net carbon neutral city of the future.
We are a supportive and collaborative bunch of people working towards shared goals, where new ideas and initiatives are valued. We strive to deliver service excellence, take accountability for our actions and communicate with honestly and respect. There has never been a more exciting time to join us! Help us to build successful places in which to live and work and build a fairer, greener city in which everyone can thrive.
Many of our roles offer flexible or hybrid working.
We offer generous holiday 28 days a year with an additional 4 days after 5 years’ service
We are committed to supporting career development opportunities and learning and development
An above average pension offering
Plus other great benefits
How to apply
More information is available on the role profile document. Please read this document to ensure that you meet our requirements. More information about working for the Council, our values and vision, is available on our web site.
Applications should be made via our online application system (no CVs please).
For further information and how to apply online, please visit
If you are unable to access our website please call 01865 252848.
Note: For roles that require a DBS Certificate (Enhanced and or Barred List check), candidates are required to supply their complete work history. If you are making an application using a CV please ensure you explain any gaps in your work history.
We usually do1st interviews online but please let us know if this is not an option for you. For hybrid roles the successful applicant will be expected to work from home. You should ensure that you have reliable and secure wifi access; a suitable workspace and are prepared to undertake distance learning and training.
Closing Date: 22 March 2024
Late applications will not be processed
Interview Date(s): 09 April 2024 and 10 April 2024
For an informal discussion about the post please contact Neil Markham on 01865 252751 or email
[email protected] We are an equal opportunity employer:
We are striving to become a more inclusive employer and to represent the communities that we support. We have policies in place to ensure that every applicant and employee can flourish and succeed. Currently we are underrepresented in some areas, and would particularly welcome applicants from ethnic and minority communities. All applicants will be given fair consideration for work and will not receive less favorable treatment on the grounds of any protected characteristic.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .
Job tags
Salary
£28.86k - £29.92k per annum
