Wernick Group
Location
Walsall, West Midlands | United Kingdom
Job description
Established since 1934, and celebrating 90 years trading, the Wernick Group continue to be a family run and owned company who have more than doubled their profits in the last 5 years. We believe that our success has been driven by the quality and dedication of our workforce. Our business is full of people with enthusiasm and vision coupled with friendliness and a real can-do spirit.
We are looking for someone who is able to wow our customers, someone is is not scared to go the extra mile, pick up the phone, and of course, be able to work under pressure as this is a very busy role. Our Hire Controllers are the heart of the depot and the ones who make it all happen. In return, we aim to progress you and provide you with the necessary training and resources to grow with our company. We are looking to interview as soon as possible so if you believe this is you, please click apply.
Experience as a Hire Controller or similar in Modular Buildings in the Hire Industry is a distinct advantage.
The purpose of the role is to assist and work closely with the assigned Regional Sales Manager in all aspects of the day-to-day sales and administration duties. To always demonstrate excellent customer service and ensure administration processes are both accurate and timely.
About The Role
Key Responsibilities
Provide first class customer service to internal and external customers.
Prepare hire contracts, quotations, and any other necessary correspondence.
Play an active role in strategic development work including supporting business development campaign
Liaise with suppliers to obtain quotations and best rates.
Handle enquiries and source new business.
Record enquiries and SIC (Source of enquiry code)
Follow up quotations and enquiries in a timely manner.
Comply with all company policies and procedures including adherence to all H & S policies.
Raise relevant capex’s, factored sales, and unit disposal/sale forms through company intranet.
Awareness of monthly KPI’s and assist in meeting or exceeding targets.
Awareness of customer Service Level Agreements and compliance with these SLA’s.
Liaise with Yard Foreman/Chargehand to ensure planning of work and meeting deadlines.
To be able to work in a pressurised and busy environment, taking responsibility and acting on personal initiative when required.
Planning own workload and being able to multitask
Monitor and resolve purchase ledger and Sales Ledger queries in a timely manner.
Skills and Experience
Excellent written and verbal communication skills.
Basic Excel skills are essential.
Strong attention to detail.
Able to multi-task and prioritise a busy workload.
Numerate.
IT literate in Microsoft Office (Excel, Word and Outlook).
Key Attributes
Committed to offering first-class Customer Service
An enthusiastic team player, who engages colleagues and willingly shares knowledge and information
Motivated self-starter
Thorough, methodical approach
Displays integrity in all interactions
Ability to work effectively under pressure
Proactive
Expert time manager
Highly professional, positive attitude
What you will get in return
Competitive salary and bonus scheme
Generous holiday allowance (rising with service)
Option to buy extra holidays
Option to sell or carry over holidays
Group pension
Life assurance
Annual Salary review – takes place each January
Life Insurance 2 x annual salary
Free onsite parking
Employee assistance programme
Training and progression opportunities
Family run and well established, secure company (trading over 80 years)
Open door policy
Employee Referral scheme
Benefits scheme (discounted retailers scheme)
Corporate Eyecare Scheme through Specsavers
Message the MD/CEO/Staff Satisfaction Survey
We are an equal opportunities employer and we welcome applications from all sections of the community.
We thank you in advance for your interest in this role and our company.
IMPORTANT NOTICE TO RECRUITMENT AGENCIES:
Any unsolicited CV’s will be sent at the recruitment agency’s own risk and will be interpreted as ‘gifts’ and we have no liability to you for any fee or otherwise. We reserve the right to engage with candidates directly having not, in any way, entered into your terms and conditions for this vacancy. By submitting an unsolicited CV to us, or to any member of our staff, you accept these terms as the default position. If we require your assistance with any vacancy we will contact you.
Skills Needed
About The Company
Why Build Your Career with Wernick Group?
Rich Heritage, Progressive Future: As a family-owned and operated business since our inception, we blend traditional values with a forward-looking approach. This unique combination ensures a work environment that respects legacy while embracing the future.
Diverse Opportunities : Our expansive operations, with 40 centres across 36 UK locations, offer a vast array of roles and career paths in the public and private sectors. From modular building solutions to off-grid power, your professional journey can be as dynamic and varied as our services.
Commitment to Excellence: At Wernick, excellence isn’t just a goal; it's our way of life. We pride ourselves on providing outstanding product quality and service, creating an environment where your work directly contributes to customer satisfaction and business success.
Continuous Investment in People: We believe in nurturing talent from within. Through ongoing training and development opportunities, we invest in your future, ensuring that your career at Wernick is not just a job, but a journey of growth and learning.
Simplicity and Efficiency: Our business model is streamlined to reduce bureaucracy, enabling you to work in an environment that values decisiveness and efficiency. This approach allows you to focus on what you do best, without unnecessary complications.
Environmental and Social Responsibility : We're committed to reducing our carbon footprint and ensuring a safe, positive working environment. Working with us means being part of a team that cares for the planet and its people.
Company Culture
Clear path to progression: We believe everyone should have a clear path on how they can progress. That’s why we have developed the Wernick Way Forward, a personal development plan catered to each employee.
With the Wernick Way Forward, we provide a roadmap that outlines clear and achievable steps for employees to follow in order to reach their career goals.
Trainee programmes: Start your career with one of our trainee programmes. These are designed to help you develop and grow in our business and offer an advance career progression.
The Trainee Yard Operative Programme offers individuals the opportunity to develop their skills and work as a Yard Operative at one of our Hire depots. Engage in hands-on experience as you become a member of our team.
The Graduate Training Programme opens doors to explore every aspect of the company. Gain valuable insights, mentorship and the tools needed to excel as a leader within our company.
Training and development: Feel confident in your role and enjoy what you do. We recognise the need to invest in training and development.
By offering a range of training days/courses for our team we want to create an environment where you can move towards your career goals. We make sure that everyone who works with us has the resources they need to learn and develop their roles. We value mentoring and offer clear routes for career progression.
Desired Criteria
Required Criteria
Closing Date Friday 29th March, 2024
Job tags
Salary
