Admin/Telephony Officer - Lisahally
Location
Northern Ireland | United Kingdom
Job description
Job Opportunity: Admin/Telephony Officer
Location: Lisahally
Pay: £11.99 per hour (Paid Weekly)
Start Date: Multiple dates throughout March
Duration: 51 Weeks (With possible extension)
Job Description:
As an Admin Officer in our dynamic team, you will be based in Lisahally, providing essential services to our clients. Your responsibilities will include:
- Answering Calls Promptly: Respond to incoming calls within agreed timescales, ensuring availability to maximise accessibility and deliver an effective service.
- Working Collaboratively: Collaborate with team members to promote resilience and excel in a pressurised telephony environment.
- Communication Skills: Demonstrate proficiency in verbal and written communication, facilitating effective interaction with colleagues and customers.
- Building Rapport: Establish and maintain rapport with both colleagues and customers to foster positive relationships.
- Team Contribution: Actively contribute to team objectives and create a supportive team environment.
- Meeting Deadlines: Work accurately within set deadlines, consistently achieving targets and ensuring timely completion of tasks.
- IT Proficiency: Possess basic IT skills and demonstrate an aptitude for learning new systems.
- Organisational Skills: Exhibit organisational prowess and effective time management to handle tasks efficiently.
- Interpersonal Skills: Display excellent interpersonal skills, enhancing collaboration and teamwork within the organisation.
Essential Criteria:
To be considered for this role, you must meet the following requirements:
- 5 GCSEs, including both Maths & English, or equivalent (Proof needed).
- Completion of an Access NI Check is necessary for the role.
How to Apply:
To apply for this exciting opportunity, follow the instructions via the job post or alternatively, you can contact Sean Burns-Mooney at [email protected] .
Job tags
Salary
£11.99 per hour
