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Location

Battersea, Greater London | United Kingdom

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Job description

Primary Purpose

To assist the Senior Property Manager in maintaining a high standard and deliver exceptional customer

service at all times, ensuring that BPS Estates offers a first class Property Management experience to both

tenants and landlords as well as other stakeholders. The ideal recruit will be personable, highly motivated,

methodical and very well organised with sound administrative and IT skills. You will be looking to work in a

dynamic and busy environment where you will have the opportunity to manage your own portfolio of around

100 properties.

Key Responsibilities

· Work closely with the Senior Property Manager, and the Lettings Manager in communicating and enabling the team to achieve lettings/property management targets, ensuring that the defined BPS Estates best practice approach is taken at all times

· Assist the Senior Property Manager and the Lettings Manager, where necessary to set up Property Management processes and procedures in accordance with best practice and company procedures

· Provide ‘best in class’ service levels to customers, business associates and all other visitors to BPS Estates

· Responding to general queries from tenants and landlords and general client liaison

· Managing individual client floats, paying utility bills, service charges, ground rents etc.

· Dealing with maintenance requests which will include liaising with tenants, contractors and clients to ensure a swift resolution of any issues

· Updating and maintaining our management system at all times

· Organising periodic property visits and issuing inspection reports

· Organising necessary safety checks

· Handling deposit returns in line with the TDS guidelines, preparing deposit disputes, liaising with tenants & landlords

· Logging and processing insurance claims with landlord’s contents insurers and managing agents

· Ensure laws are abided by, procedures are followed and systems are kept up to date.

Skills & Qualifications

· Ideally 3+ years’ experience of being in a similar senior position is essential

· ARLA qualified

· Excellent writing skills

· Professional, able to self-manage with a great work ethic

· Enthusiastic and positive approach to work

· Prides themselves on customer service

· Team player who works effectively with colleagues and clients

At Battersea Power Station Estates, we value honesty, integrity, and openness, and we work hard to make BPSE

a rewarding and enjoyable place to work. All team members have a vital part to play in the success of the

project, and we want each team member to enjoy being part of the unfol ding success story.

Salary: £35,000

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Job tags

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Salary

£35k per annum