Location
Hampstead, Greater London | United Kingdom
Job description
Lettings Negotiator
Hampstead
£18,000 - £22,000 base salary
£35,000 - £40,000 OTE
Duties:
- Register applicants and match applicants to properties.
- Arrange and attend viewings.
- Supervision of an effective applicant database, ensuring regular contact is made with all prospective tenants.
- Achieve pre-agreed targets
- Liaise and negotiate offers between landlords and tenants.
- Communicate regularly with landlords in regards to marketing feedback, viewings and hot prospects.
- Communicate all offers from applicants and proposed terms with landlords for their approval.
- Provide practical solutions to landlords with regards to achieving a prompt let.
- Generate new and repeat business opportunities for market appraisals, instructions, viewings and lets.
- Maximise board presence and promote brand awareness at all times.
- Update window displays with new and let agreed properties to ensure a professional image is displayed at all times.
- Canvassing / leafleting to seek new business opportunities including targeting competitors.
- Signing up tenants and assisting/working through the whole tenancy check in process.
- Ensure offers are accepted, all terms agreed and application forms are completed in full by prospective tenants.
- Process completed application forms.
- Progress transactions accurately and efficiently.
- Maintain office systems/software and working procedures
- Efficient diary management.
- Correctly record all messages, viewings and appointments.
- Produce activity reports as required.
- Bring complaints to the attention of your Line Manager immediately.
- Demonstrate high standards of professionalism and provide a first-class level of customer service at all times.
- Ensure that you are fully aware of and comply with all regulations for General Data Protection & Anti Money Laundering.
- Attend all meetings and training courses as required by your Line Manager.
- Inform your Line Manager of ideas which may improve performance and efficiency.
- From time to time perform duties outside of this job description reasonably requested of you.
Main Objectives:
- To achieve goals and targets pre agreed with your line manager, operating to the standards required by the company.
- Demonstrate high standards of professionalism, courtesy and efficiency in dealing with the public.
- Maximise opportunities for viewings, lets, market appraisals and instructions.
- Operate an effective diary system to ensure all landlord and tenant enquires are booked in and an appropriate time set aside.
- Build and maintain excellent working relationships with landlords and tenants.
- Seek to increase office market share and generally promote ‘brand awareness’.
- To operate with the confines of the Housing Act and lettings legislation.
- To operate to the standards set by our regulatory bodies.
You will need:
- Experience as a letting negotiator is essential (at least one year)
- Full UK Driving licence required
- Motivated and eager to succeed
- Strong communications skills
- Good Microsoft Office experience
Apply online today or call the Crux Team on 01344 233 444
Job tags
Salary
£18k - £22k per annum
