National Trust
Location
Exeter, Devon | United Kingdom
Job description
As the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.
You will be spending a large part of your hours in Visitor Reception or the car park welcoming our visitors, talking about and signing up memberships. Salary: 11.64 P/H This is our anticipated salary from 1st April but is subject to final confirmation following the Trust’s annual pay review process. Contract/duration: 1 year Hours/working pattern: 22.5 hours per week over 3 days Mainly Saturday/Sunday and one other day in the week 9.30-5.30 Reporting to Stacey, you’ll be part of a team of 14 working at Killerton, based in the stable block welcoming visitors to the estate. Day to day, you’ll deliver a great all-round customer service experience. You’ll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You’ll have the chance to be involved in different aspects of the visitor experience, from key property events to social media promotion - no two days are the same. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with a passion for delivering great customer service. We'd love to hear from you if you are: customer focused with an understanding of the importance of great serviceJob tags
Salary
£11.64 per hour
