Location
Farnborough, Hampshire | United Kingdom
Job description
We believe in creating an environment where our placement students really can learn and develop during their time with us and where they are given their own areas of responsibilities from the start. Our experts and mentors will treat you as part of the team from day one, encouraging you to bring your own ideas to the table and giving you the opportunity to really show what you can do.
Our Summit ONE in Farnborough is home to the National Sales Company for the BMW Group in the UK, as well as BMW Group Financial Services which offers retailers, corporate and private customers a range of customised financial services. Alphabet (GB) Ltd. as a leading provider of Business Mobility Services is also located in Farnborough. We decided in November 2020 to bring together BMW Financial Services and Alphabet to stay relevant to our customers and continue to succeed in a rapidly changing business environment.
Within our self-contained campus, we offer a modern way of working with an empowering office culture, some aspects of which include:
• Our work persona shift – being yourself is effortless and so increases efficiency. For this reason we allow our employees to express themselves through the way they dress.
• Flexible working hours - working flexibly improves mental perspective and increases sustained productivity. This means our leaders maintain balance, not burnout, through focusing on output, not attendance.
• The opportunity to get involved with our continued support to our house charity with a variety of fundraising events throughout the year.
• Throughout our offices there are open creative spaces which hold facilities such as table-tennis tables to encourage innovation and employee engagement.
BMW UK, National Sales Company, Farnborough – Alphabet Mobility Services Specialist – 13 Month Placement (July 2024)
In the Customer Account Development and Mobility Services Sales team we are responsible for a portfolio of corporate customers, the sales performance and strategic direction of our SME sales channel and for providing mobility consultancy to all Alphabet fleet customers. The team look after a variety of duties that are driven around customer retention, growth and loyalty, predominantly B2B (Business to Business). Our team are based all around the country and spend their time visiting customers, providing industry leading support that is strengthened by Alphabets innovative products and services.
Alphabet strives to make mobility easy for customers and our Mobility consultants work with them to provide expertise and guidance on our flexible offerings; Alphabet Rent, Own Fleet, Alphabet Share etc – driving cost savings, improving efficiency, sustainability and ensuring they have the vehicles they need to run their business, in a cost efficient and effective way.
What will you be doing?
· Supporting the Mobility Consultants with customer analysis and presenting this information to our customers, adding value to their overall fleet proposition.
· Creating bespoke pricing for customer specific requests and executing successful wins.
· Researching what is going on in the mobility world, sharing fresh insights that challenge our thinking and help us to provide market leading mobility expertise that drives growth and sales.
· Contribute to defined workstreams that are part of our Own Fleet project.
· Co-ordinate and support the sales activity for Alphabet Share, ensuring this becomes a successful product across our customer portfolio.
· Involvement in the customer pilot and ongoing development of our Taxi provision.
· Actively learn about all aspects of Corporate (B2B) customer management and provide input into customer meetings, CRM management, customer account development plans and contact strategies.
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