Location
Birmingham | United Kingdom
Job description
Account Manager, Birmingham, £28-32k
Due to sustained business growth and new account wins, my client is now seeking to appoint an additional Account Manager, to join their existing team. The company has a loyal client base consisting of many National and Global Brands and prides themselves on their ability to produce high quality Print Solutions.
The successful Account Manager will be responsible for:
*You will act as the main point of contact for an existing portfolio of accounts.
*Building and maintain strong working relationships with your client base.
*Respond to/answer client inquiries in a timely manner.
*Attend customer meetings outside of the office when required to discussed briefs, review etc. and provide feedback from customer meetings to Sales Director.
*Take detailed briefs, and then fully brief all relevant Departments to ensure the client’s needs and expectations are fully realised.
*Identify and follow up on potential additional business opportunities with existing customers – cross selling/introducing new services.
*Work with all other departments to provide new innovation for clients, expanding company’s product portfolio.
*Liaise with the other Customer Service and Account Managers to improve customer service company-wide.
*Use/update the MIS system to ensure all jobs are actioned and effectively/efficiently moved through production, resulting in an accurate and timely delivery.
Requirements
*Must have prior experience as a Print Account Manager.
*Background in handling Commercial Print, Large Format, POS or similar briefs.
*Ability to handle multiple projects simultaneously.
*Can-do attitude to meet challenges and requests from customers
*Strong Organisational and communication skills
You must be UK based and live within a commutable distance of the where the position is located. Sponsorship is not available so you will need to have full leave to remain.
We are always happy to receive speculative applications from individuals who have a background in the areas we recruit within
Creative Division: recruiting on a national basis our clients range from SMEs to Global Groups and include Creative/Marketing Agencies, Design & Print, Signage, Packaging, POS, Events/Exhibitions and Conferencing. We also recruit for organisations in other market sectors who have their own In-House/Internal Teams/Departments.
Positions we have recruit include, but is not limited to: Account/Project Handlers/Managers, Events Managers, Estimators and Sales/New Business, Marketing (On/Offline), Social Media, Content Managers, Public Relations, Copywriters, Web Designers/Developers, Artworkers, Mac Operators, Graphic/3D Designers, Print Finishers, Printers and Production personnel etc.
Job tags
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