Location
Burnley, Lancashire | United Kingdom
Job description
Job Reference: PM0018
Location: Burnley
Remuneration: £30,000-£35,000 per annum (Pro Rota)
Description:
Part-time Practice Manager required for 3 days per week (Ideally Monday, Wednesday & Friday or any 3 days suitable to both) in an INDEPENDENTLY OWNED PRIVATE dental practice in Burnley.
We are currently seeking an experienced and highly organised Dental Practice Manager/Office Manager to oversee the efficient and smooth operation of our Dental Practice. As the Practice Manager/Office Manager, you will play a vital role in managing the administrative, financial, and operational aspects of the practice. You will lead a team of dedicated staff members, ensuring exceptional client care, maintaining regulatory compliance, and fostering a positive work environment.
Responsibilities:
• Oversee the day-to-day operations of the dental practice, ensuring smooth workflow and efficient patient management.
• Manage and supervise a team of administrative staff, dental assistants, and other support personnel, fostering a collaborative and motivated work environment.
• Develop and implement office policies and procedures to enhance efficiency, productivity, and compliance with regulatory standards.
• Coordinate and schedule patient appointments, optimizing the utilization of dental resources and managing the appointment book effectively.
• Ensure excellent patient service and satisfaction by maintaining a welcoming and professional reception area and addressing patient inquiries or concerns promptly.
• Manage patient records and confidential information, ensuring compliance with data protection and patient privacy regulations.
• Oversee billing and financial operations, including insurance claims, accounts receivable, and financial reporting. Collaborate with the accounting department as needed.
• Develop and maintain vendor relationships, negotiate contracts, and manage the inventory of dental supplies, equipment, and materials.
• Maintain compliance with relevant regulations and guidelines, including those set by the General Dental Council (GDC) and other regulatory bodies.
• Implement and maintain effective systems for staff training, professional development, and performance evaluation.
• Stay up-to-date with industry trends, best practices, and advancements in dental office management, bringing innovative ideas and solutions to improve practice operations.
• Foster a positive and supportive team culture, encouraging open communication, collaboration, and professional growth among staff members.
• Handle patient complaints or difficult situations, demonstrating excellent customer service and conflict resolution skills.
• Coordinate marketing initiatives and community outreach programs to promote the dental practice and attract new patients.
Qualifications:
• Proven experience as a Dental Practice Manager, Office Manager, or similar role within a dental or healthcare setting.
• Strong knowledge of dental office operations, including scheduling, billing, insurance procedures, and compliance requirements.
• Excellent leadership and management skills, with the ability to inspire and motivate a team.
• Outstanding organisational and multitasking abilities, with a keen attention to detail.
• Proficient in dental practice management software (Software of Excellenece) and computer systems.
• Strong financial acumen and ability to analyse and interpret financial data.
• Excellent interpersonal and communication skills, with the ability to build rapport with patients, staff, and external stakeholders.
• Knowledge of regulatory and compliance requirements in the dental field, including GDC guidelines.
• Problem-solving skills and the ability to make informed decisions under pressure.
• Professional demeanour, integrity, and commitment to maintaining confidentiality.
Within 30 minutes Driving distance from the practice
Benefits:
• Competitive salary package commensurate with experience and performance.
• Opportunities for professional growth and career development.
• Supportive and collaborative work environment.
• Comprehensive benefits package, including healthcare coverage and retirement savings plans.
• Continuing education opportunities to stay updated with industry advancements.
• Contribution to the oral health and well-being of patients.
• Eligibility to work in the UK with the ability to drive.
• If you are a results-oriented, highly motivated registered manager with a passion for the dental care industry, we invite you to apply for the position. Join our team and contribute to improving oral health worldwide while achieving personal and professional growth
Renumeration:
• Salary negotiable based on experience. Benefits include private dental care, pension and paid training & development
• £30,000-£35,000 per annum (Pro Rota)
Please contact Sam Graham at Green Apple Dental to discuss on 020 8300 7971 or email [email protected]
Compliance requirements:
- Full NHS Performer Number if applicable
- Local Area Team confirmation
- GDC certificate
- UK Blood test report showing Hep B Immunisation and Titre levels, Hep C, HIV and TB results dated within last 5 years
- Indemnity certificate
- Passport
- Enhanced DBS (within the last 12-36 months)
- Clinical references covering places of employment over past 2 years (minimum 2 referees)
- Degree certificate
- CPR/AED/Medical Emergencies certificate dated within the last 12 months
- IRMER
- PIN number
Green Apple Dental is the UK’s Leading Specialist Dentist Recruitment Agency. We specialise in placing GDC registered, NHS Performer, Private and Specialist Dentists into Locum and Permanent Associate Dentist Roles within NHS and Private Corporate Groups, Independently Owned Dental Practices and Community Health Centres. Visit our website for a full list of Locum and Permanent Associate Dentist vacancies across the UK -
Job tags
Salary
£30k - £35k per annum
