Location
Leeds | United Kingdom
Job description
The Quality Engineer will be responsible for:
- Investigating incidents reported both externally (Customer complaints) and internally and based upon the findings instigate the appropriate improvement plans (Continuous Improvement).
- Carrying out internal / supplier audits, giving appropriate feedback and assisting departments and other subsidiaries with putting improvement plans into place.
- Maintaining and managing ongoing development of ISO 9001:2015 Quality Management system effectiveness and liaise with 3rd party auditors.
- Supervising Security Laboratory employees on a day-to-day basis and ensuring that all security laboratory activities are being carried out in line with specified requirements.
- Supervising and coordinating QA Support technician to ensure all relevant to their role tasks are effectively completed.
- Control and support all security laboratory related activities which includes: - Addressing NCRs raised during Security Laboratory testing process, developing, monitoring and maintenance of the staff shift rota, control of staff holidays ensuring that suitable cover is available, selection and training of Security Laboratory and 'stand in' staff, ensuring that training records are up to date.
- Ensuring Quality Management system documentation is maintained and reviewed regularly.
- Deliver internal training to employees on their responsibilities in terms of maintaining business management standards.
- Investigate and analyse security laboratory and internal process and performance data identifying and implementing improvement opportunities and actions.
- Support the Research and Development Manager on trialling and investigation activities.
- Investigation and reporting of customer related issues, including off site support where required.
- Monitoring, measurement, analysis and evaluation of all performance data.
- Maintain all management system documentation.
- Adhere to Company's policies and procedures
Job tags
Salary
£35k - £40k per annum
