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Works Support Administrator


Royal Mail Group


Location

Leeds | United Kingdom


Job description

 

Job reference number  309113

Salary £22,000 (rising to £22,308 from April) with up to 6% bonus potential per annum, plus 22.5 days annual leave per annum with bank holidays

Full time, Monday to Friday 08:00 - 16:00

Permanent

Leeds Mail Centre, Leodis Way, Stourton, LS10 1AZ

 

 

 

 

With around 1850 properties, Royal Mail’s property estate is one of the largest in Europe. The size is vast; from local delivery offices in every postal area of the UK, offices, vehicle garages, rail hubs, and our new state-of-the-art fully automated parcel superhubs. 

 

Royal Mails Property and Facilities Solutions is responsible for upgrading and maintaining the safety all of our buildings and provides a support service to the business. 

 

To ensure the high standards are sustained, we have a vacancy for a Facilities Management Works Administrato r based within the National Service Centre (NSC) in Leeds.

 

The role


Working in a fast-paced environment, with demanding timescales, you’ll provide a comprehensive administrative service to the NSC with a focus on delivering order requests within Service Level Agreements and targets.


Duties include updating jobs on various IT systems, monitoring the progression of tasks, processing timesheets for Cleaners and Engineering staff, raising purchase orders, ordering hire equipment, using management information for data analysis purposes and assisting with H&S and HR paperwork. Additionally, you’ll support several ad-hoc projects requests to include Christmas demand.


Using your excellent customer service skills, you’ll manage inbound/outbound enquires (via phone/email inboxes) in a timely and professional manner, develop effective relationships with internal and external colleagues, sub-contractors and managed agents, ensuring work requests are completed compliantly and on time. Flexibility is key as you’ll be expected to cover varying tasks as required including annual leave cover and volume demands across other team areas. 


About you

You need to demonstrate the following skills and experience on your CV:

 

 
Location - Leeds Mail Centre

We are operating a hybrid approach to attendance, and you will be required to be in the Leeds office 3 days a week with home/remote working option for the remaining 2 days. Additionally, all training will be conducted on site in Leeds (this may be full time for the duration of the training). Please note, this hybrid approach may change, subject to business requirements and you need to be fully flexible and if required, attend the Leeds office 5 days a week. 

 

Leeds Mail Centre is located just off the M1 and has on-site parking for its staff. Its within close proximity to the city centre and has a frequent public transport links. There is an on-site gym and canteen facilities.

 

What we can offer 
Hybrid working 
6% bonus potential 
Free onsite parking
On site gym and canteen
A supportive team with excellent training and development opportunities within a large Facilities Management function. 

 

Next Steps


If selected, the next stage of the selection process will be a face to face interview at Leeds Mail Centre, consisting of competency based and role specific questions.

 

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people. 

 

 

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

 

For more information on Royal Mail Group and our values please click here:

 

Closing Date: Sunday 24th March . Please note, this advert may close early if the appropriate number of applications has been reached.

 

#RMG #LI-POST #yourcareerstartshere


Job tags

Permanent employmentFull timeFor subcontractorChristmas workWork at officeLocal areaRemote jobWork from homeHybrid workCity centreFlexible hoursSunday3 days weekWorking Monday to Friday


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