Location
Shepshed, Leicestershire | United Kingdom
Job description
Credit Controller
Shepshed
£23,000 - £25,000 DOE
An excellent opportunity is available to work for a well-established company. They are currently expanding due to sustained growth and are in search of an experienced and driven Credit Controller to join their dedicated and well-established team.
Description of the role:
- Manage day-to-day credit control processes for assigned customers.
- Maintain regular contact with customers through telephone and email to follow up on outstanding debts.
- Resolve inquiries related to the sales ledger and handle phone calls from customers.
- Allocate and post customer payments from the bank statement daily.
- Handle the allocation, posting, and banking of daily cheques received.
- Prepare and post Direct Debit collection journal notifications on a weekly and monthly basis, processing them through the bank.
- Generate and review monthly statements for customers.
- Produce and share weekly reports on aged debtor accounts with sales account managers, providing additional support as needed.
- Identify and escalate cases for referral to a debt collection agency and prepare necessary information while coordinating with involved parties.
- Accept customer bank card payments as required.
- Conduct credit checks on customers to recommend appropriate credit limits.
- Set up customer accounts and ensure the relevant parties are informed of all necessary information.
- Provide credit references to external parties when requested.
- Offer coverage for other credit control colleagues during their absences as needed.
About you:
- Previous experience within Credit Control
- Ability to problem solve to resolve disputes/discrepancies.
- Strong time management skills to manage multiple accounts.
- Able to work as part of team.
- Great attention to detail
- Excellent communication skills
If you have a wealth of experience within credit control and enjoy working as a team collaboratively then please apply today!
Job tags
Salary
£23k - £25k per annum