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Location

Guildford, Surrey | United Kingdom

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Job description

We are PrimeVigilance (part of Ergomed Group), a specialised mid-size pharmacovigilance service provider established in 2008. We are proud to have achieved global organic growth year after year, with staff based across Europe, North America and Asia all covering services within: Medical Information, Pharmacovigilance, Regulatory Affairs and Quality Assurance. 

PrimeVigilance provides first class support to our small to large pharmaceutical and biotechnology partners maintaining long lasting relationships and has become one of the global leaders in its field. We cover all therapy areas including medical device. 

We love investing in our staff by providing an excellent training and development platform. We value employee experience, well-being and mental health and we acknowledge that a healthy work life balance is a critical factor for employee satisfaction and in turn nurtures an environment from which a high-quality client service can be achieved. 

Come and join us in this exciting journey to make a positive impact in patient’s lives.

Job Description

The Head of inside sales, leads a global team of Sales Development Representatives, playing a critical role in the successful onboarding, training and development of new staff, and providing ongoing focused coaching, mentoring and training while helping the organization achieve our new customer acquisition and revenue growth objectives.

• Provide line management support to Sales Development team members including focused coaching, development training, providing real-time consistent feedback to improve productivity and skills and leverage tools
• Interview and hire strong talent for the Sales Development team
• Support onboarding and training for all new Sales Development team members
• Partner with Commercial Leadership to execute strategic initiatives and lead generation tactics to drive pipeline.
• Partner with Sales Team Leaders to maintain effective partnerships between Sales Development and Sales Teams
• Manage team performance to ensure individual and team goals are achieved and provide feedback on action plans and development opportunities
• Drive sales enablement improvements to ensure the quality, efficiency and effectiveness of Sales Development practices and processes leading to optimum organizational performance
• Assist with the writing/creating and reviewing of team training and reference guides including playbooks and ensure relevance to individual regions & territories
• Lead team meetings and training
• Work with Commercial Teams & Leadership to identify and recommend process improvements and roll out new initiatives
• Provide analytics and forecasting reports to Commercial Leadership Partners
• Support and train Sales Development Account Managers with conference lead responsibilities
• Partner with Marketing on campaigns and events
• Ensure SalesForce compliance within the team
• Attend trades shows and other events as needed

Qualifications

• Bachelor’s degree in Business, Life Sciences or related discipline
• Prior inside sales/business development experience, preferably at a CRO or other vendor within the clinical trials industry
• Strong experience in developing new business, lead nurturing and qualification, prospecting and appointment setting
• Demeonstrated management or leadership experience, preferably managing sales development/Inside Sales Team
• Understand policies and procedures, leadership principles, possesses excellent time management and project management skills and communicate effectively
• CRO/pharmaceutical industry experience preferred including knowledge of Phase I-IV clinical development
• Experience with Salesforce or other CRM and sales automation tools

Additional Information

We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow.

To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us. 

We offer: 

• Training and career development opportunities internally

• Strong emphasis on personal and professional growth 

• Friendly, supportive working environment 

• Opportunity to work with colleagues based all over the world, with English as the company language 

Our core values are key to how we operate, and if you feel they resonate with you then Ergomed is a great company to join!

Quality 

Integrity & Trust

Drive & Passion

Agility & Responsiveness

Belonging 

Collaborative Partnerships

We look forward to welcoming your application. 

#LI Remote

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Salary